Avisford Park Hotel
Yapton Lane Walberton, Near Avisford Park Golf Club, Walberton, GB BN18 0LS, United Kingdom
Rating
3.7
Price Level
$
Rooms
140
Pets
Yes
27
мая
Avisford Park Hotel, Walberton
Avisford Park Hotel
Price & Availability
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Overall
Good
3.7
686 reviews
5
628
4
756
3
694
2
405
1
280
Customers Review
Value 4
Location 4
Cleanliness 3.9
Comfort 3.6
Neighborhood 4.2
Amenities 3.5
Condition 3.4
Recomendation 77.6%
“Really poor experience without even making it to the hotel. Maybe this was Hilton in general and the way they operate their booking system. Tried to contact hotel to ask if junior suite would accommodate a second child as not clear in their listing as did not want to book and turn up to a surprise. Could not get through to the hotel on their local number (was told later by Hilton call staff that this hotel do not answer their phones on purpose but allow the call to go through to their reservation system) so off to a bad start. The reservation team could not resolve my question directly either so they tried to contact the hotel 3 times!!! No response; they even tried housekeeping, no response. They kept apologising and saying that this particular hotel is known for this. In the meantime the room has now been booked and no other availability. Given the other recent reviews on this forum for this hotel it seems that maybe we were fortunate we did not get our question answered. Hilton, or maybe this hotel in particular, need to get their act together, and allow for simple questions to be responded to by the hotel themselves. Very poor customer service and not likely to go near a Hilton hotel in the near future. They used to set a high standard but obviously that is far from their standard now, as is shown by their poor reviews and poor rating.”
— Jon Hogarth
“A imponente entrada de automóveis e as abrangentes instalações esportivas, infelizmente, dentro da decoração e dos acessos estão firmemente presos na década de 1970 e precisam urgentemente de uma reforma. O serviço no bar do lounge era educado, mas terrível. Apenas um membro da equipe no bar no horário de pico, ou seja, das 6h às 7h de um sábado à noite, que não conseguia encontrar os preços no caixa e continuava saindo para encontrar um membro da equipe que pudesse ajudá-los. Nunca tente obter ajuda por telefone. Cada convidado que conheci compartilhou minha experiência de encontrar pedidos de comida e bebida para o lounge simplesmente nunca chegava e precisava ser perseguido com frequência depois de quase uma hora de atraso, apenas para saber que tinha sido esquecido. Sou membro Hilton Diamond nos últimos dez anos e este é, sem dúvida, o Hilton pior administrado que conheci em qualquer lugar do mundo.”
— Howard Russell
