“Beyond terrible. Avoid at all cost. The management lacks professionalism and they absolutely dont give a **** about their reputation. We had an engagement party there, they over promised and under delivered. We agreed on several points that were mentioned in the contract and the vast majority of them were not done. Their buffet was below average when it comes to the taste and they underserved my guests to the point where they embarrassed me. When I reported to the management I felt like the management has absolutely no (education about (hospitality or customer service) and it kept me wondering how such a management with such a mentality and service run what supposingly considered a 4* hotel. If you have no any other options but this hotel do yourself a favor and dont pay the full amount in advance cause even after they admitted that they under deliveried they refused partly refund me for what I paid for and never received. Trust me thats not the type of people you wanna deal with to plan an event.”

“There is no consideration for guests staying at the hotel. Is difficult to get sleep. One day calls about electrical problems from the staff to move you to a different hotel which there was no electrical problems just over booked. And another day loud noise with no considerations for guest. Started before 9 am waking up from banging noise coming from the roof of the hotel. Very unprofessional. At least do maintenance at or after 12 o'clock which is check-out times.”