“Clean and spacey room. Good, comfort and cozy lobby area. Excellent location. Tasty food (room service). Poor supplies in the room, as a couple of water bottles, a refreshing drink, a chocolate bar and a pair of slippers would be great additions that could fit into the room pricing. Lack of mini bar with auto charge is also a minus, as well as this £5 tray charge.”

“The location is brilliant, just around the corner from the tube station, 2 minutes walk from Tower Bridge and really recommend walking to Maltby market for lunch or dinner- under-rated and far less crowded and touristy than Borough market.Really expected more from double tree though. The first room we were given clearly hadn't been hoovered, there was hair on the carpet and the chair and there was a fresh red wine stain on the carpet. The lady at reception was lovely and very apologetic and instantly offered us an upgraded room. Whilst clean, it smelt of damp and at 4am in the morning we woke up to water dripping through the ceiling. I appreciate that water leaks are outside the hotels control. However, the lady we dealt with this time at reception seemed very uninterested, said she'd log a request with maintenance and couldn't give us a new room whilst this was dealt with as they were fully booked. I returned to reception after half an hour to explain that it wasn't a small leak, the carpet was completely soaked. She rang maintenance and on arriving he was clearly quite surprised by the level of the leak and had to take the ceiling apart.He agreed we needed a new room and miraculously one was found despite the hotel being fully booked. This also smelt of damp but was thankfully hoovered and leak free.We were offered a free drink (limited to house wine and beer only) for the hassle of 2 room moves in just a 3 night stay.Lobby is nice but the 3 rooms I experienced were tired and in need of a revamp.Wouldn't stay again, wasn't worth the money.”