Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
5400 John Q. Hammons Drive NW, Near Charlotte Motor Speedway, Concord, NC 28027, United States
Rating
4.5
GreenLeader
2024
Price Level
$$
Rooms
308
Pets
Yes
from $ 1,439.79
27
May
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa, Concord
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
Centrally located near Interstate 85 this hotel features exceptional amenities including a full-service spa and a delicious restaurant and is situated near area attractions and major corporate offices. The Embassy Suites Charlotte-Concord Resort and Spa features spacious all-suite accommodations furnished with microwaves refrigerators and high-speed internet access. The hotel also offers an on-site fitness centre and an indoor swimming pool. Thoughtful amenities at the Concord Embassy Suites include a free daily cooked-to-order breakfast and a free evening reception. Guests can also enjoy on-site dining at the Rocky River Grille for lunch and dinner. A number of major corporations such as IBM and Sysco are located close to the Charlotte-Concord Embassy Suites. Lowe's Motor Speedway along with a number of shops and restaurants at Concord Mills Mall are also only moments away.
Price & Availability
Select your room
Standard 2 Queen Suite ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard King Suite with Balcony ·
Bed & Breakfast · King
Non Refundable
Wellness Premium King Room (Accessible) ·
Bed & Breakfast · King
Non Refundable
Wellness Premium King Room ·
Bed & Breakfast · King
Non Refundable
Wellness Premium 2 Queen Suite ·
Bed & Breakfast · 2 Queen
Non Refundable
Wellness Premium 2 Queen Room (Accessible) ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard King Suite (Accessible) ·
Bed & Breakfast · King
Non Refundable
Premium King Suite ·
Bed & Breakfast · King
Non Refundable
Premium 2 Queen Suite ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard King Suite ·
Bed & Breakfast · King
Non Refundable
Standard King Room (Accessible) ·
Bed & Breakfast · King
Non Refundable
Premium Suite ·
Bed & Breakfast
Non Refundable
Standard 2 Queen Room (Accessible) ·
Bed & Breakfast · 2 Queen
Non Refundable
Premium Suite (Accessible) ·
Bed & Breakfast
Non Refundable
Standard King or 2 Queen Suite (Accessible) ·
Bed & Breakfast · King or 2 Queen
Non Refundable
Standard Suite (Accessible) ·
Bed & Breakfast
Non Refundable
2 Bedroom Standard King or 2 Queen Suite ·
Bed & Breakfast · King or 2 Queen
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
947 reviews
5
1086
4
401
3
179
2
68
1
94
Customers Review
Value 4
Location 4.6
Cleanliness 4.5
Comfort 4.6
Neighborhood 4.7
Amenities 4.3
Condition 4.5
Recomendation 89.9%
“This hotel needs immediate care and attention in appearance, repair, and customer service.
When we checked in on Saturday, Nov 5th, I was greeted by a front desk rep who told me very curtly before I even got to the front desk that check-in was not till 4 pm for the conference I was attending and I was too early. I said, "ok, but may I simply make sure that my HH number is attached to my reservation correctly?". The rep clearly did not want to help me but walked to the computer and asked for my number.
Upon pulling up my number and looking at my reservation, the rep's demeanor changed. All of a sudden I was welcomed to the hotel, I was checked in, handed a room key, and I was given my welcome amenities, as well as my "upgraded room." My status should not have mattered simply because I'm a highly tired HH member - this overall check-in process felt absolutely horrible, and I would have left had I not been there for an onsite conference.
Upon walking to my room I was horrified. The carpets move when you walk on them, and they are ripping, literally. This is a major danger in the hallways leading to the rooms as I and many others tripped. The carpets in the room are disgusting and smell like athletes' feet.
There is rust all over in the bathroom, including the floor of the shower/bathtub. The ceiling has obvious water stains from a leak above, and the wallpaper is peeling off on every wall in the room.
You can tell the staff clearly is not invested. Pictures on the hotel's walls are sideways, the hotel smells, and trash is left in the hallways just showing a lack of overall care.
Lastly, we all became aware that multiple people became ill after having the onsite breakfast on Tuesday morning.
I really hope this post simply gets movement on management looking at this hotel for safety reasons. I have additionally left this same feedback with the hotel directly online.”
— Katie Mast
“I normally love Embassy Suites. The atmosphere is usually so calming and relaxing. This visit was a bit different - it was New Year's Eve so that may have been the difference this time:)
I was just looking for a warm place to lay my head and take a shower that night (the true little things in life.)
The food was fantastic!!!! But, the rooms need way more attention to cleanliness and basic request like blankets and such on a cold night.
Overall, I ate well, stayed warm and safe, and met some interesting people on the journey. So life is good!!! :) I'm so humbled and thankful!!!”
— Lindsey
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