Hotel Playa Del Carmen by OYO

Avenida Benito Juarez 151 Manzana 9 Lote 6 Entre Avenidas 10 Y 15, Near Quinta Avenida, Playa del Carmen, 77710, Mexico

Rating

3.6

Certificate of Excellence

2018

Price Level

Rooms

Pets

Mai

Hotel Playa Del Carmen by OYO, Playa del Carmen

Hotel Playa Del Carmen by OYO

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Good

3.6

27 reviews

Customers Review

Cleanliness 3.6

Comfort 3.5

Amenities 3.8

Condition 3.6

“Get here before the shade hits around 3pm. The north side is always more sunny. That's me in the water floating.”

— Brett Angnos

“They charged extra money and refuse me to pay on card, poor service, my reception was with Axel, a very rude person, he looks to be hating his job. The rooms are different from the photos on the reservation (see attached), no manager on duty (Axel said), bed smell in the room, dirty towels, no Wi-Fi in the room and the property is under construction with loud noise all day. Do yourself a favor and DONT STAY IN THIS PROPERTY.”

— Renato Soares

Customers review

Overall Good, 3.6

Cleanliness 3.6

Comfort 3.5

Amenities 3.8

Condition 3.6

Heron Schonarth

Jan 27, 2022

Bom hotel, piscina muito boa, mas o wifi não é bom para os andares de cima.

Déby Cristina

Jan 27, 2022

Os quartos são muito amplos e confortáveis.Os funcionários são muito atenciosos.

Daniella Batista

Jan 27, 2022

Hotel simples, porém limpo. Banheiro sem cortinas e TV com sinal ruim. Funcionarios simpaticos e recepção 24h.

Diogo Shimada

Jan 27, 2022

Um hotel bem simples, mas não foi por isso que deixou a desejar. Toalhas, lençol e fronhas manchadas. Ar condicionado pago a parte. Ventilador quase não ventilava

Paula Coutinho

Jan 27, 2022

Muito fraco. As toalhas estavam manchadas e desfiando nas pontas. No quarto que eu fiquei o wi-fi era péssimo. Os lençóis e fronhas também estavam manchados. A cama da casal eram duas de solteiro juntas. O ventilador de teto quase não ventilava, muito fraco. O ar condicionado era pago a parte.

Fabio Fabio

Jan 27, 2022

Adorei o hotel, estou aqui dês do dia 01/01/2018 .Ambiente muito tranquilo para dormir. Camas confortáveis. Perto da quinta avenida, na esquina das vans que levam pra toda parte( parques, tulum , akumal, etc..), muito perto da praia e do ferry que vai para kozumel.Neme necessário alugar carro.Estou adorando o hotel. Super recomendo. A única coisa que não é tão boa e o café da manhã que é bem simples e custa 20 reais.A praia está com muito sargaco.Não está bonita como nas fotos.Cheiro forte. O hotel compensa muito se vc for fazer passeios mas sefor para aproveitar a praia vc pode se decepcionar.

Lucas Valdemar

Jan 27, 2022

A principio o local se vende como Hotel, mas na verdade ele funciona como se fosse um hostel, essa foi a nossa grande surpresa quando chegamos no estabelecimento Para quem não liga para isso e luxoo custo benéfico é perfeito, pois ele fica bem localizado, perto da praia, avenida principal e do lado de uma locação de vans para passeio como se fosse ônibus.

Gianna Mendez

Jan 20, 2022

Muy mala experiencia en nuestro viaje de fin de año, había chinches (bedbugs) en la habitación y no se hicieron responsables del hecho. En una fecha súper concurrida, buscar otro hotel en la noche fue súper complicado. Al darnos cuenta de la plaga que corría por las paredes reportamos el hecho con el encargado en turno, fue a nuestra habitación, vió las chinches, estuvo de acuerdo en que había y al otro día al reportarlo con Hotels.com con quienes hicimos la reserva, negaron todos los hechos y no nos reembolsaron la noche ni la indemnización solicitada.Pésimo.

Richard Petersen

Jan 20, 2022

I liked the location. The room was simple and clean.

Ravi Dheer

Jan 15, 2022

WiFi doesn't work properly, construction going on. Workers are nice and helpful.

Antoine Goldstrich

Jan 13, 2022

If you are in shared room the hotel doesn't provide drinkable water, towels, doesn't have a laundry service, no locker, no kitchen, just a lobby has wifi and you have to go to the reception every day to update your roomcard. It's a lot of inconvenience for a cheap place to stay...

Karla Georgina Hérnandez Magro Gil

Jan 06, 2022

Increíble hotel! Muy bien ubicado, cuenta con una pequeña cocina que también incluye utensilios para cocinar La alberca está excelente Recomendable 100%

Ines Cano Jimenez

Dez 27, 2021

El recepcionista de dia bien pero el de noche.. Regular. No nos ayudaron a subir las maletas. No llega la wiffi a la habitación, no hay ascensor. El agua caliente tarda mucho en salir. La cama super grande y cómoda.

Jorge Gonzalez

Dez 27, 2021

La vecindad del chavo!! Mucho ruido. El precio y las reservas fotos que muestran nada que ver con el lugar, te dan un precio aquí y ya cuando vas a pagar te dan otro por las habitaciones "buenas", yo elegí 2 habitacionesy una era compartido porque se rentaba solo la cama. Ya estaban 3 desconocidos en la habitación mía. Me tube que quedar con mi familia en la otra habitación...las " buenas" tienes precio de 1500 noche y ese precio nunca lo publican. Y el barandal amanecio completo de ropa y calzado los CALZONES de tod@s ahí colgados.mala elección mía esta vez! La verdad no rente ahi

Zura Malta Wild

Dez 27, 2021

Very nice room clean and spacious, but wifi sucks

Julio Gutierrez

Nov 27, 2021

Muy mala elección nada que ver con la publicación, las habitaciones no tienen wifi, ni agua caliente tampoco cuenta con estacionamiento, la habitación muy sencilla y la cama nada cómoda solo con la sabana que cubre el colchón. En resumen no vale la pena cero recomendable

Laura Galindo Vasquez

Nov 27, 2021

El mejor hotel de playa dela carmen, excelentes precios, super bien ubicado todo queda cerca desde la playa hasta la 5ta avenida, impecable , execelente servicio, lo super recomiendo tiene 10 de 10

LEONOR barradas

Nov 18, 2021

The one in reception said "A girl should not be coming late at night" looks bad "Why is she going out too much" And he denied her to make another reservation. For me that was discrimination, and it's also elegal in this 3er world country.

Brett Angnos

Sep 05, 2021

Get here before the shade hits around 3pm. The north side is always more sunny. That's me in the water floating.

Renato Soares

Aug 27, 2021

They charged extra money and refuse me to pay on card, poor service, my reception was with Axel, a very rude person, he looks to be hating his job. The rooms are different from the photos on the reservation (see attached), no manager on duty (Axel said), bed smell in the room, dirty towels, no Wi-Fi in the room and the property is under construction with loud noise all day. Do yourself a favor and DONT STAY IN THIS PROPERTY.

Satín Cortés

Jul 27, 2021

👍🏻 Pros:La ubicación del hotel está excelente ya que se encuentra a 2 cuadras de la Quinta Avenida y super cerca de la terminal de Ferry. El personal es muy amable y servicial. Las habitaciones son cómodas y con lo básico y necesario. La alberca es de buen tamaño y cuentan con una sala donde hay mesas para comer y sillones. Buen WiFi👎🏻 Cons: No tiene buena señalización ni algún letrero más que en la parte superior así que es difícil de localizar aún estando en la misma calle. Siempre parecen tener problema con la bomba de agua por lo que el agua tardará de 15 a 20 min en salir y solo agua tibia y fría, no caliente. No hay teléfonos en las habitaciones por lo que si surge algún inconveniente tendrás que bajar a recepción.

Lucino Mijares

Jul 27, 2021

Mal lugar para hospedarse, pero en parte es culpa de las agencias donde contrata uno el hotel, ya que mencionan un tipo de habitación y te dan otra totalmente diferente, ni siquiera de una estrella. Y cuando te aclaran eso te dicen que si quieres otra habitación, tienes que pagar casi lo que te costo la reservación. Aparte sin estacionamiento propio, a mi me asaltaron dos veces en un periodo de tres días al abrir el carro y robarme una cámara y una tableta, y al pedir que si nos podían mostrar las cámaras de vigilancia,nos dijeron que eso tenía un costo adicional. Pésimo lugar para hospedarse, sin seguridad, sin servicio de toallas, sin TV, sin aire acondicionado etc... no volvería ahí...

Reem M

Jul 02, 2021

Each room is completely different than the other. We got a standard room which is the cheapest. It wasn't the worst but it wasn't the best as well. Honestly, if it wasn't for Axel, I wouldn't give 3 stars. He was super helpful, always giving us tips and translating for us. He's the nicest hotel reception I've ever delt with. It was raining when we went and the room kept flooding, so they switched our rooms. Overall not a bad spot to stay but if you have more cash, get something nicer.

Nayeli Even

Mai 27, 2021

Rooms are very plain in person. We had to ask to have clean towels or else they won’t change them every day unless you pay extra. No wifi inside rooms. Tv’s are from the 90’s. No breakfast available. Also, we reported my husband’s phone missing, one lady “found” it and the front desk allowed her to keep it, knowing very well we had reported it stolen a day prior. The guy at the front desk didn’t even bother letting us know and when we asked about it, he basically just shrugged it off. Wouldn’t recommend this place.

Patricia Santos

Jan 27, 2021

Hotel aconchegante, piscina grande evárias opções de acomodações

ybrown59

All I can say is the food delicious,the presentation of the hotel excellent

Location garden view, they made sure I had water every day, the view amazing.I would recommend this hotel to everyone.The waiterâs for breakfast took very good care of us. You had...

943sirena

lindo hotelito lastima los perros que tienen.

una pena, que lindo hotelito, y economico, no se pueda dormir, debido a 4 perros que poseen en la terraza, y que a las 6 de la maÃ±ana largan a correr y ladrar y no dejan dormir, el sr de seguridad...

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