Iberostar Paraíso Beach
Carretera Chetumal - P. Juarez Km 309, Near El Manglar Golf Course, Playa Paraiso, 77710, Mexico
Rating
4.1
Travelers Choice
2021
Price Level
$$$
Rooms
424
Pets
No
from $ 2,627.30
09
May
Iberostar Paraíso Beach, Playa Paraiso
Iberostar Paraíso Beach
The Iberostar Paraíso Beach is a 5-star all-inclusive family hotel with a distinctive Mexican colonial style. This impressive hotel is located in Playa Paraíso, the center of Mexico’s Mayan Riviera. The hotel's decor includes furnishings that are true works of art and the lobby is adorned with marvelous wooden carvings. The hotel’s complimentary shuttle makes it easy for guests to travel throughout the resort, it runs on a regular basis.
Price & Availability
Select your room
Premium Room (Tropical View) ·
All Inclusive
Non Refundable
Premium Room (Pool View) ·
All Inclusive
Non Refundable
Standard Room (Pool View) ·
All Inclusive
Non Refundable
Premium Room ·
All Inclusive
Package Rate
Non Refundable
Premium Double Room ·
All Inclusive · Double
Non Refundable
Standard Room ·
All Inclusive
Package Rate
Non Refundable
Grand Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Premium Double Room (Garden View) ·
All Inclusive · Double
Non Refundable
Junior King Suite ·
All Inclusive · King
Package Rate
Non Refundable
Junior 2 Double Suite ·
All Inclusive · 2 Double
Package Rate
Non Refundable
Junior Suite (Garden View) ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
599 reviews
5
3461
4
1827
3
658
2
238
1
157
Customers Review
Value 3.8
Location 4.4
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.3
Amenities 4.3
Condition 4.3
Quality 4.2
Recomendation 77.7%
“Edit upon response from resort to include that this incident occurred on April 18, 2019 and that the parties that were involved in this being Efrain Garido (Public relations hotel lobby manager on duty), Roberto Constantino (Public Relations Manager) and a José Santillan. After accepting that I did indeed slip and fall on a marble floor into a sludgy fish pond that had no barricade by witnesses and other... I was promised that I would be compensated for the repair of my 1 year old laptop which ended up in the pond along with myself as it was wrecked. As it was my last day at the resort I was concerned... but they made me feel that I had no reason to worry and I was given all of the contact information. Once home I had the laptop looked at and obtained photos of all the algae inside and contacted the hotel which is when I was told they were now not responsible for anything. All of my emails from these individuals state the same. Yes it happened but we wont do what we said we would... but we will give you a room upgrade if you stay with us again. Not a chance! If this is how they lie and treat someone that falls at the resort. Seriously!!! What if I broke my hip or something? I came out with a couple of skinned knees... but was only asking that they take care of my destroyed computer... which was less than $1000.00. I have stayed at many resorts in this area and have never experienced this type of amazing friendliness to your face to turn around and have it all be a lie. Makes me really question people.
Full review and photos to come. Its long and not good after a horrible experience at this resort which involved the services, amenities and a slip and fall into a fish pond that management were going to take care of damages.. and then refused any responsibility upon my return home.”
— Shelly G
“A very nice resort with a wonderful staff. Very polite shuttle drivers which are necessary because resort is so big.
I just found that the resort had a few deficiencies here and there.
Air in rooms was adequate, thermostat can only be set as low as 22 celcius.
Extreme heat and humidity yet some restaurants are outdoors.
Found the Brazilian restaurant to be the best. The steakhouse at the neighbouring Beach resort is known for the rib eye but my piece had a lot of fat and grizzle.
I do recommend the resort for affordability but i would consider a step up in the Iberostar chain like the Riviera Maya. They have a lobby with air conditioning which the Del Mar does not.”
— Salvatore Ragusa
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