Phone Number 8004447171
Courtyard by Marriott
32 Exchange Terrace, Near Brown University, Providence, RI 02903, United States
Rating
4.2
Price Level
$$$
Rooms
219
Pets
Yes
20
May

Courtyard by Marriott, Providence

Courtyard by Marriott

Located in downtown Providence this hotel is across from the Rhode Island Convention Center and the WaterPlace Park. It offers a fitness center and an outdoor patio. The rooms at the Courtyard Providence Downtown include free Wi-Fi a 32-inch flat-screen TV a work desk and a seating area. Rooms also have free coffee facilities. Guests can enjoy Starbucks beverages and a variety of cocktail and dinner options at the Courtyard Bistro. The Providence Downtown is adjacent to the Providence Place Mall.

Courtyard by Marriott

Price & Availability

Overall

Excellent
4.2
800 reviews
5
77
4
123
3
47
2
10
1
13

Customers Review

Value 3.7
Location 4.7
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.5
Amenities 4
Condition 4.4
Quality 4.4
Recomendation 85.5%
“The hotel staff and the room were definitely not upto the standards. One of our worst hotel stays ever. The room was not equipped with 1) toiletry- body lotion- we asked for it and we were told they don’t have it 2) chipped bathrooms that made it look like a motel 3) not even a trash bin. Even a 2 star motel would provide all the amenities for the high price The front desk staff are discourteous and are either on their phones or just stand there chatting away, also clear with their lack of ability to at bare minimum be apologetic for their lack of inventory. the cleaning staff are rude for minimal requests, because we had a dog with us we wanted to make sure no one opened the door when we weren’t around- so we tried informing them that we do not need room service to which the reply was a rude “no we won’t do it anyway”. This is seriously not Marriott standard and we would never be booking here again!”
— Sai Bhamidipati
“I stayed here last two nights and I've to say, the staff is amazing. The hotel is located right downtown really close to lots of businesses and half a block from a mall where you can find pretty much anything. The staff as I mentioned was incredibly helpful and kind, yoi could tell they actually wanted to be there and were inclined to help. Definitely recommend this hotel and for sure will come back.”
— Pedro Pena

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