Experience Comfort and Convenience at Courtyard Nashville Downtown

Anthony Hawkins

Mar 07, 2023

5

We came to this hotel after switching from another Marriott hotel that was rude and unprofessional. Being Valentine's Day, I expected overworked staff, a messy lobby, and a long wait for everything from the check-process to getting an elevator. I was wrong. The valet was professional, helpful, and welcoming. The front desk, while both newer employees, they came to work. They also did all that they could to answer my questions as due to the last hotel, we missed our reservations. The room was spacious, clean, and fit our needs. The next day, we kept our car in Valet after checking out. Valet brought it so we could load it and then returned it until we were done for the day. Everyone was great. The experience was night and day from the other Marriott we refused to stay at this evening. I would recommend Courtyard Nashville Downtown to anyone. It was a perfect fit, the location was great, and the staff was welcoming and accommodating.

Kristen DiBiasi

Jan 16, 2023

1

Thankfully we only stayed for one night, but this hotel is truly awful. We are loyal Marriott Silver Elite members and checked in after a long drive and the hotel was so outdated. The rooms are dingy and feel dirty. The bathroom is disgusting. We didn't want to take our shoes off in the room. There was music from a restaurant playing until 3 am. Someone was running up and down the hall at 4 am. I complained to the woman at the front desk and she responded "I am sorry about that, have a safe trip back". We paid $300 for one night and I wish we had stayed somewhere else.

Humpty Dumpty

Nov 26, 2022

3

Nice room with a city view but they gave us a room right off the elevator and entrance door only opened half way. Considering you had lots of room to choose from per the front desk clerk this room should be reserved for when inventory is gone. Big “miss” by the desk clerk. And we were too tired to move. Shower was great, bed comfy enough. TV was extremely dark and no way to adjust it. Hotel service just isn’t what it used to be. Nobody cares!

Maggie Mahoney

Oct 25, 2022

4

The location is great, the staff are super nice, and the hotel was very clean. Our room was kind of weird and really dark, tucked in a corner of the first floor, away from the street, and we could hear every word spoken in the adjoining room. Thankfully they were not partiers (we were nervous when we heard them say they were going to Kid Rock's bar), and the room overall was quiet at bedtime, remarkably.

Chase Thompson

Oct 17, 2022

1

Location was fantastic, as I’m sure this hotel relies on. Other than that, there is nothing different than a motel 6, and that would be unfair to them. The staff when arriving were friendly and accommodating, but after that the nightmare began. We were on the 4th floor, first elevator only went to every floor but the fourth. The sentiment amongst the guests is this was a known problem but this wasn’t disseminated to us before hand. No big deal. Went to the third floor and took the stairs to the fourth. Found the room. Not updated, floors take me back to 1999, lighting is terrible. But none of this would have made it to this review had it not been for the rudeness of the rest of the staff. Woman who works the night shift is not happy about being where she is and makes it known. Even tried to make light of the situation of her working there. She hates it. $880 for two nights for us, you’d expect a little hospitality. Not the case. There is also no bar or restaurant that you’d expect in a downtown type hotel. This place may be a necessity in terms of activities or business in downtown Nashville, but In our upcoming visits, there will be be numerous other places on our radar and this will not be one of them

Todd B

Close to paint street

5

Within walking distance to all that Nashville has downtown. Close to the bars and the stadium. Excellent room with comfortable beds. The bar downstairs has food and drinks. The staff was...

ajohnson42279

Started out as a 5, ended as a 3

3

We just stayed on 2/2/19 for one night to take in a Nashville Predators game. It's located in an extremely busy area (what isn't in Nashville now), but this area in front of the valet seemed more...

Go_Ami

Modern hotel with great location

5

The hotel had a great location. The rooms were clean and spacious. The business / lobby was fairly large with space to hang out there if needed. The gym wasn't amazing but perfectly sufficient for...

traceys117

Nice place to stop driving through Nashville.

5

We stayed here The day after Christmas. We were a little disappointed when we walked in that their bar was under construction but the hotel was clean it was beautiful and itâs in a perfect spot to...

726gails

The Speer Christmas Joy

5

Listen, you have hundreds of choices on where to stay while visiting Nashville Tennessee, but our choice of Courtyard by Marriott Downtown was, we feel, one of the best. The valet services provided...

jmpauley3

Nashville Getaway

5

We spent the weekend here and enjoyed every minute of it. The rooms were clean and well kept. The location was perfect and the service/hospitality was on point. Seth and Maddux on valet were prompt...

Courtyard Nashville Downtown, Nashville

Courtyard Nashville Downtown

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