Courtyard San Jose South/Morgan Hill

Alexander Moreno

Feb 11, 2023

4

Update 2/11/2023: I have now stayed at the hotel for the entire week and I have to decrease my five star review to 3.8. The internet has not worked for half of my stay. For most of us in this day and age, the internet is a must. Luckily, my phone's hotspot has allowed me to get by for business functions. I also don't like the small toilet in the bathroom - it really needs to be updated. Aside from that, all the things that I like about this hotel remain true. The staff have all been very polite and friendly. Original review 2/8/2023: Nice clean rooms and hotel with comfortable beds. There is a decent restaurant/bistro by the lobby. It's a little expensive but decent and with friendly service. Overall, nice stay and I will be back.

Jason Andrews

Feb 11, 2023

2

Hotel is fine, but they really like to change for services that every similar Marriott would give free (parking $10 - is in a suburban retail center not, downtown as example). Breakfast is normally included with status, minimal credit, no free coffee in lobby. Customer WiFi was also down the entire time and blamed on local issue...not sure how the rest of the systems worked then?

Nekhil Prakash

Nov 18, 2022

3

Bathroom smells really bad. Internet is also very bad. Food isn’t included, you have to pay for everything. Even parking, make sure to ask about parking before your car gets towed away. It’s clean tho but still not worth $189. I mean it’s a ok hotel but don’t expect too much

Mel H

Oct 25, 2022

2

We were exhausted from driving a long day and came upon this hotel by accident. We were thinking that a hotel name that included Marriot would have high standards. But here was our experience. Bodywash was empty. There was a hair on one of the pillows good thing there were three others to choose from. There was a brown button right in front of the nightstand which leads me to believe that they most likely did not vacuum. Bed was very soft to my liking and dipped in the middle. No continental breakfast. They do have a bistro to purchase coffee and breakfast sandwiches. Staff was friendly though.

nancy flores

Oct 17, 2022

1

I stayed for two days in Sep 2022 . I put my Credit card on file because they required one. But I Have a Bonvoy gift card which was gifted to me by my employer. They took out all $700.00 dollars from my gift card . It was only supposed to be less than $234.00 And they also charge my card for the two days as well. Patricia Morreale, the person managing the Hotel has NOT as of today refunded my credit card nor my gift card. She already verified that what I am saying is correct but she has yet to contact me and help me. I have tried calling her and leaving her messages but no answer. Terrible service!!!!!

wethere

Thin walls and slamming doors made for a less than pleasant overnight stay

3

It was just supposed to be an overnight so that we could get some rest between games and a soccer tournament. We had a room on the first floor and through the evening and early morning we could hear...

N569BMsteveg

Good stop

4

Nice place ! Clean, quiet, nice staff at the front desk, maids are sweet and helpful, 24 minutes from San Jose Airport and next to In-n-Out Burger as a bonus, Outlet Center down the road in Gilroy...

Helen T

Bad service, pool closed, noisy

1

I didnât realize I had to check the amenities every time I stay at the same property. I stayed at this hotel in the winter and it had a pool. Now it doesnât and the unhelpful desk agent said âwe...

travbud1

Average Courtyard

3

This was a relatively average Courtyard. It would seem they are having some staffing issues and I want to be clear that this review does not reflect that as an issue. This is more that the hotel is...

devilinthedetails

Not even close to Marriott standards

1

We are Titanium members having stayed at Marriott hotels and their affiliates all over the world. Granted it is the time of COVID, but like many Marriott hotels these days this hotel management is...

nickkP3201YD

One of my worst trips yet..

1

For the price you pay to stay here, the additional charges for parking etc I should not have had any issues here. Instead it was opposite. The fire alarm went off three times in the middle of the...

Transport From Columbus, John Glenn Columbus International Airport (CMH) to San Jose, San Jose International Airport (SJC)

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