Hilton Garden Inn Fairfield
2200 Gateway Court, Near Jelly Belly Factory, Fairfield, CA 94533, United States
Rating
4.2
Certificate of Excellence
2018
Price Level
$$
Rooms
150
Pets
No
17
May
Hilton Garden Inn Fairfield, Fairfield
Hilton Garden Inn Fairfield
Near Travis Air Force Base and featuring spacious guestrooms furnished with microwaves and mini-refrigerators this Fairfield California hotel is located close to area attractions and Interstate 80. Begin the day at the Hilton Garden Inn Fairfield with a workout in the fitness centre or browse for snacks in the 24-hour convenience store. Relax in the outdoor pool before enjoying fresh seafood and other dishes at the on-site Ahi's Seafood and Chop House. Easily discover the famous Napa Wine Country or spend the day at Six Flags Discovery Kingdom amusement park both situated a short drive from the Fairfield Hilton Garden Inn. The numerous shops at Westfield Mall are also only moments away.
Price & Availability
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Overall
Excellent
4.2
799 reviews
5
428
4
198
3
87
2
51
1
36
Customers Review
Value 4.2
Location 4.5
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.3
Amenities 4.1
Condition 4.3
Quality 4.8
Recomendation 88.5%
“I paid extra for breakfast and made the booking with the breakfast, which was not available as promised. During check-in confirmed breakfast is available until 10.30 am which I paid extra to have. However, when I went down for breakfast at 10 am and they told me I can not have the breakfast because the booking.com was not up to date, they said they need $90 more because it is special holiday food. So I was there on time, the food was there on time, and my booking was already made with an extra fee to have breakfast included, however, I was not allowed in because the booking.com was not updated with their breakfast fee. So frustrating and upsetting. It was my worst Hilton experience ever. I know this is because of the inexperienced hotel management, and not related to Hilton hotels. So I have called customer service and received a refund for the breakfast I have paid for, however, I did not want any refund, all I wanted was the breakfast I was promised.”
— Baris Ozgen
“Segunda vez que me hospedo neste local devido a um evento em que participamos, o 2 problema que encontrei foi em relação antes do check-in, a equipe do hotel me ligou e me informou que o quarto que eu havia reservado (Suíte Júnior 2 camas de casal) O quarto estava sendo colocado fora de ordem, espero que fosse legítimo e não vendido por um preço mais alto para outra pessoa, já que o reservei desde março, reduzi a taxa da noite devido a esse problema. O segundo problema é que o prédio é não-fumante, mas quando você caminha até o elevador, pode dizer que alguns hóspedes estavam usando o material verde forte, todo o 3º e quarto andar cheirava tão mal que estava nos corredores. 🤢👀 viu um k-9 & oficial procurando o culpado mas não viu nada acontecer. outro hóspede em frente ao nosso lixo esquerdo do lado de fora da porta (fralda) 👀 e nem 5 a 10 minutos voltando ao meu quarto já tinha ido embora, espero que a equipe tenha visto e pego o que não deveria acontecer porque o hóspede precisa deixar no lixo. Parabéns à equipe por ser tão legal, Catering, Recepção e o agente de segurança que estamos na bola quando viram problemas. Espero que a coisa de fumar seja consertada, fora isso, foi um bom evento e voltaria novamente. .”
— Luis Quintero
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