Entre los afiliados de Marriott en Shenzhen, el nivel de satisfacción es el peor.El desayuno buffet es demasiado ruidoso. Debido a que está cerca del aeropuerto, está abarrotado de mucha gente.La habitación es espaciosa pero el estado de la habitación no es bueno. Hay un olor a humedad en la habitación. Solo usé una habitación, pero al ver otras críticas, parece que la habitación huele mal.La vista al mar es agradable, pero eso es todo.

Entre as afiliadas da Marriott em Shenzhen, o nível de satisfação é o pior.O buffet de café da manhã é muito barulhento. Por estar perto do aeroporto, está lotado com gente demais.O quarto é espaçoso, mas as condições do quarto não são boas. Há um cheiro de mofo no quarto. Eu usei apenas um quarto, mas olhando para outros comentários, parece que o quarto cheira mal.Vista para o mar é bom, mas isso é tudo.

Among the Marriott affiliates in Shenzhen, the satisfaction level is the worst. Breakfast buffet is too noisy. Because it is near the airport, it is crowded with too many people. The room is spacious but the room condition is not good. There is a musty smell in the room. I only used one room, but looking at other reviews, it seems that the room smells. Ocean view is nice, but that's all.

Nós estivemos aqui recentemente esta semana e tivemos uma das refeições mais nojentas e falsamente enganosas de toda a minha vida. O restaurante Shenzhen Kitchen anuncia chefs estrangeiros, comida fresca de alta qualidade e uma série de itens premium. Decidimos jantar lá e encontramos um restaurante muito abaixo dos padrões de qualquer Marriott do mundo.Ao chegarmos, assim que o restaurante abriu, deveríamos ter recebido comida quente e fresca. O que recebemos era comida genérica de restaurante fria, congelada e de baixa qualidade, obviamente preparada muito antes. Não fomos recebidos por um único membro da equipe, o que é imperdoável em um hotel 5 estrelas que cobra 1400 rmb para jantar para dois. Eles também anunciam funcionários que falam inglês, mas adivinhem? Nem um único membro da equipe do restaurante falava inglês. Felizmente, falamos chinês e inglês. Isso foi útil quando o chef reclamou em voz alta que ele não havia feito "comida estrangeira" ou preparado uma estação de carne entalhada (que o Marriott anuncia para justificar o alto preço do restaurante). Você me ouviu. Ele não apenas reclamou dos estrangeiros, mas se recusou a preparar os itens de alto nível do menu que a Marriott anuncia para este restaurante porque ele (citação direta do chef) "Não tinha vontade". Então, a 1400 RMB para dois, agora tínhamos comida fria e velha não comestível. Também não tínhamos carne entalhada além das sobras de carne que eles cozinham na grelha a preço barato, porque o chef não tinha vontade e reclamava dos estrangeiros. Este é um restaurante de qualidade extremamente baixa que serve alguns kebabs duros, frios e nojentos para que eles possam dizer que servem "comida indiana". Faz dez anos que revisamos alimentos na China e devo dizer que esta foi a refeição de hotel "5 estrelas" de menor qualidade que já tivemos. Outros problemas- Garçons foi rude e ignorou os pedidos em inglês e chinês. O restaurante anunciava anteriormente pernas de "caranguejo rei", mas o que eles oferecem são pequenas pernas de caranguejo encharcadas, piegas e nojentas, reaquecidas e cozidas demais. O gerente do restaurante tentou nos dizer que as tiras de carne que eles cozinham na grelha são uma "estação de cortar carne". Posso mostrar a publicidade do Marriott mostrando uma estação de escultura de verdade. Mostra um lado cheio de carne com um chef sorridente e vegetais assados. Absolutamente nada disso foi preparado. O restaurante não se comunica com o resto do hotel. Então, quando reclamamos na recepção, eles nos disseram que não tinham ideia do que acontecia no restaurante e não tinham nenhuma explicação de por que nossa experiência foi tão miserável. Nós nunca iremos ficar ou comer em um Marriott novamente. Isso era lixo caro no nível de qualidade de comida de rua ou fast food. Você pode imaginar pagar 1400 rmb por dois e ter que engolir comida fria e estragada em um Marriott? Absolutamente não. Não confie em nenhuma classificação que você possa ver para este restaurante. Assim que você chegar para ver o pequeno, genérico e hostil bufê ... você perceberá que foi enganado. 1400 rmb .... para nada.

We stayed here recently this week and had one of the most disgusting and falsely misleading meals of my entire life. The Shenzhen Kitchen restaurant advertises foreign chefs, fresh high quality food and a number of premium features. We decided to have dinner there and found a restaurant far below the standards of any Marriott in the world. Upon arriving just as the restaurant opened, we should have received hot and fresh food. What we received was cold, congealed and low quality generic restaurant food that had obviously been prepared much earlier. We were not greeted by a single member of staff which is inexcusable in a 5 star hotel that charges 1400 rmb for dinner for two. They also advertise English speaking staff but guess what? Not a single staff member in the restaurant spoke English. We luckily speak Chinese and English. This came in handy when the chef loudly complained that he hadn't cooked "foreigner food" or prepared a carved meat station (Which Marriott advertises to justify the high restaurant price). You heard me. He not only complained about foreigners but refused to prepare the high end menu items that Marriott advertises for this restaurant because he (Direct quote from the chef) "Didn't feel like it". So at 1400 RMB for two we now had inedible cold and old food. We also had no carved meat other than the meat scraps they cook on the grill for cheap because the chef didn't feel like it and complained about foreigners. This is a wildly low quality restaurant that serves a few tough, cold and disgusting kebabs so they can claim to serve "Indian food". We've been food reviewers in China for ten years and I've got to tell you that this was the most low quality "5 star" hotel meal we've ever had. Other problems- The waitstaff was rude and ignored requests in both English and Chinese. The restaurant previously advertised "King Crab" legs but what they offer are waterlogged, mushy and disgusting tiny crab legs reheated and overcooked. The restaurant manager tried to tell us that the meat strips they cook on the grill are a "meat carving station". I can show you Marriott's advertising showing an actual carving station. It shows a full side of beef with a smiling chef and roasted vegetables. Absolutely none of this was prepared. The restaurant does not communicate with the rest of the hotel. So when we complained to the front desk, they told us they had no idea what happens in the restaurant and had no explanation for why our experience was so miserable. We will never stay or eat at a Marriott again. This was overpriced garbage on the quality level of street food or fast food. Can you imagine paying 1400 rmb for two and having to choke down cold, stale food at a Marriott? Absolutely not. Don't trust any ratings you may see for this restaurant. As soon as you arrive to see the small, generic and unfriendly buffet...you'll realize you've been misled. 1400 rmb....for nothing.

Great breakfast. Nice spa area. The executive lounge is outstanding in service and hospitality .

Without doubt one of my favorite hotels I stayed during my time in SZ. Warmly welcomed by the staff, extremely friendly. Ada at the front desk deserves a special thanks for helping me out with my messy schedules and troubles. Others are also professional and pleasant. Alrdy recommended your hotel to a few of my friends! Thank you

The Shenzhen Kitchen is the #1 rated Restaurant in Shenzhen. Of more than 5,000 restaurants rated by travellers (like you and I)... this is top rated!! What many find very attractive are the remarkable lunch and dinner buffets... which offer one choices based on what you see and smell! This is very important if one is not experienced particularly in Asian and Chinese cuisine. In addition, one can arrange the "pace and timing" of the meal-- be it leisurely to limited by time. If one is more interested in "a la carte" dining--- this too is offered. The kitchen staff as well as those waiting/serving are very well trained and motivated-- and this enhances one's dining experience. All in all. it is an excellent and memorable place to dine. I hope that this Review has been helpful!!

Excelente

Excellent location and convenient transportation, 3 subway stations just minutes away. Hotel facilities, clean and tidy rooms, very comfortable to stay. The front desk staff were very helpful...

The room is comfortable and sanitary, and the transportation is convenient. The hotel has a strict epidemic prevention policy. You can't stay without nucleic acid, which makes people feel very safe...

Great hotel! The staff are very friendly! During the check-in period, he gave me a lot of help! Especially now, nucleic acid testing should be done every two days. I often ask if there is one nearby...