Experience Luxury at Krystal Urban Monterrey in Mexico

Francisco Ramirez

Mar 18, 2021

5

Muy buena atención, gimnasio, alberca tranquilo vale la pena

Mariana Lam

Mar 04, 2021

4

Bom atendimento por parte dos funcionários, bom atendimento de restaurante e preços acessíveis, possui um estacionamento subterrâneo ao qual você tem acesso com a chave do quarto 100/10 para esse serviço .. quartos limpos e arrumados, o serviço de governanta sempre muito bom.

Mariana Lam

Mar 04, 2021

4

Buen servicio por parte de los empleados, servicio de restaurante bueno y con precios accesibles, cuenta con un estacionamiento subterráneo el cual tiene acceso con tu llave de habitación 100/10 por ese servicio.. habitaciones limpias y ordenadas, el servicio de Ama de llaves siempre muy bueno.

ari López

Feb 18, 2021

5

Excelente serviço e atenção. Os quartos Deluxe ficariam novamente. Obrigado

ari López

Feb 18, 2021

5

Exelente servicio y atención. Los cuartos de Lujo volvería a hospedarme. Gracias

Biosirix

Jan 18, 2021

4

Excelente e cuidadosa atenção e serviço, altamente recomendado ,,,, Não dei 5 estrelas por outro motivo: não gostei do excesso de amarelo e cinza na decoração e ambiente do hotel

Jose Luis Garcia

Jan 18, 2021

5

Não é um hotel de 5 estrelas mas, os quartos são muito bons com todas as comodidades necessárias, no nosso caso inclui pequeno-almoço, muito perto de uma zona de negócios, fácil acesso, estacionamento subterrâneo de boas dimensões com acesso através de cartão. Os preços são muito bons. Provavelmente o único, mas isso te deixaria sério, que o banheiro está faltando um pouco mais de luz. As suites são muito grandes e bem dispostas.

Jose Luis Garcia

Jan 18, 2021

5

No es un hotel de 5 estrellas pero, los cuartos están muy bien con todas las amenidades requeridas, en el caso de nosotros incluía el desayuno, muy cerca de un area de negocios, fácil acceso, estacionamiento subterráneo de buen tamaño con acceso por medio de tarjeta. Los precios están muy bien. Probablemente el único pero que le pondría seria, que le falta un poco más de luz a el baño. Las suites están muy grandes y bien distribuidas.

Biosirix

Jan 18, 2021

4

Excelente y esmerada atención y servicio, muy recomendable,,,, no les di las 5 estrellas por otra razon :que no me gusto el exceso de color amarillo y gris en la decoracion y ambientaciondel hotel

Gabriel Ruiz

Dec 18, 2020

4

As instalações são boas, sem mais. Acho que o serviço é o que melhor se pode descrever, sou muito simpática e atenciosa ... enfim a questão da qualidade da comida é boa mas falta sabor - tempero.

Jose Espino

Dec 18, 2020

5

Site muito bom, limpo e arrumado. Com bons protocolos. Café da manhã muito saboroso. Atendeu minhas expectativas. Obrigado.

Silviu Beligan

Dec 18, 2020

3

Hotel muito atento à arrumação e comportamento do pessoal durante o período de Covid. Mas isto não é o suficiente. Quartos muito escuros, sem atenção aos detalhes (banco de bagagem quebrado) A vista dos quartos é inexistente devido às estruturas muito altas ao redor. Janelas que não podem ser abertas e também muito sujas por fora. Funcionários simpáticos e um espaço aberto agradável na entrada. O restaurante tem poucos pratos, mas em pequenas quantidades e muito caro. Excelente é o facto do café na entrada ser gratuito mas não tira as garrafas de água do quarto como serviço

Jose Espino

Dec 18, 2020

5

Sitio muy agradable ,limpio,ordenado . Con buenos protocolos. Desayuno muy sabroso . Cubrió mis expectativas. Gracias.

Gabriel Ruiz

Dec 18, 2020

4

Las instalaciones están bien, sin más. El servicio creo es lo que mejor se puede calificar, soy muy amables y atentos... finalmente el tema de la calidad de los alimentos es buena pero le falta sabor - sazón.

Miguel Lira

Mar 18, 2020

5

Excelente serviço.

Miguel Lira

Mar 18, 2020

5

Excelente servicio.

Roger Kenyon

Feb 27, 2020

4

Rooms are fine and prices reasonable. The food is fairly pedestrian but I had an enormous portion, which would have been enough for two people. The breakfast was included in the price and was substantial, with a good selection of juices, etc . My only complaint is that the cook could not offer bacon and eggs, but there were any other kind of eggs you can think of. Room $1180 pesos a night. All in all very good value. It's in zone 5 if you're travelling from the airport, which costs 390 plus a further 45 if you use the autopista into town. 50 minutes to an hour from the airport to the hotel.

Hanish Tiwari

Nov 14, 2019

4

Good hotel for business travelers. With proximity to offices in Santa Maria, it's is very convenient. Rooms are spacious, good comfortable bed and clean ambience. Bathroom are clean with basic toiletries. In my room, TV and coffee machine had some issues. Reception and restaurant staff is courteous and helpful.

Marco Jiménez

Aug 18, 2019

3

Just OK. Rooms could be a bit more clean. Beds are not comfy at all; both mattress and pillow are super soft, no support whatsoever. Parking lot is very dark.

Sergei Garcia

Mar 16, 2019

1

TERRIBLE experience. Air Conditioning was constantly failing, the WiFi was terrible (weak signal and incredibly slow), and the buffet breakfast was severely lacking in both taste and variety (you could get something drastically better & cheaper walking out into the adjacent food court), the pool wasn't clean, the card keys uses for hotel access frequently failed and required reactivation, Elevators were out of service, Reception was understaffed and often had it's hands full making for long wait times, and the room service phone didn't work meaning every request and complaint had to be in person at ground floor. Worst part is, I did complain about most of this, but Reception's response was unapologetic, to just "deal with it" as it's due to repairs, and to send a useless technician who never solved anything. I ended up renting an Airbnb out of how bad this hotel was. Honestly I don't quite get how this is a 3 star hotel...This should be 2 stars at best. Rooms were pretty enough for a 3 star experience, but the overall service was atrocious and undeserving of it's 3 star status. Would not stay here again.

Carla Gonzalez

Mar 15, 2019

1

Their was no hot water, the front desk did not answer so I had to run down stairs and the front person was in the back room, I had to call him. NO apologies or remedies were presented. The A/C buttons did not work, so I could not control room temperature. The hotel staff only said this all happened in a floor that had recently been remodeled and offered no other explanation or apology. The front desk said that the manager would email me to give an apology or something but never did. THIS WAS BY FAR MY WORST EXPERIENCE IN A HOTEL IN ALL OF MEXICO. Because of all the these inconveniences we were late to a wedding we had.

amexpas

Trip to Monterrey Febrero 2020

5

I have been staying in this hotel for many years and have appreciated the efficiency, courtesy and kindness of the staff as well es the clean rooms, and the excellent restaurant.My only suggestion is...

KTate956

Nice and safe

4

Great customer service, very clean, room service and very reasonable prices. I have stayed twice at this hotel and have absolutely no complaints. I recommend it's a great deal and near main...

erikaaracelyz

Clean, efficient

5

Very friendly staff, following pandemic recommendations. Hotel is clean and perfect for business trips. Internet speed is good, rooms are spacious and include a desk for working at night. Rooms...

Krystal Urban Monterrey, Monterrey

Krystal Urban Monterrey

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Krystal Urban Monterrey, Monterrey

Krystal Urban Monterrey

Price & Availability

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Select your room

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Superior Double Room ·

Superior King Room ·

Superior 2 Double Room ·

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