Phone Number 8004447171
Residence Inn Downtown on the Canal
350 W New York Street, Near Indiana Convention Center, Indianapolis, IN 46202, United States
Rating
4.3
GreenLeader
2024
Price Level
$$$
Rooms
134
Pets
Yes
18
May

Residence Inn Downtown on the Canal, Indianapolis

Residence Inn Downtown on the Canal

This hotel is located directly on Indianapolis's scenic Central Canal and a block away from Military Park. It offers self catering accommodation and an indoor pool area. The bright coloured rooms at Residence Inn Indianapolis Downtown have a cosy seating area facing the flat-screen TV. Guests can prepare meals at the kitchen equipped with stove top and dishwasher. All the necessary silverware and serving dishes are available. Guests can enjoy the scenic views of the Central Canal from the hotel’s outdoor terrace. The Residence Inn Indianapolis Downtown on the Canal also offers dry cleaning/laundry services. A complimentary full breakfast is served at the lounge every morning. The hotel is surrounded by restaurants like Fogo do Chao or Morton’s Steakhouse. Convention Centre Plaza and the Indiana State House are within one mile from the hotel.

Residence Inn Downtown on the Canal

Price & Availability

Overall

Excellent
4.3
377 reviews
5
196
4
139
3
62
2
32
1
13

Customers Review

Value 4.1
Location 4.7
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.5
Amenities 4.1
Condition 4.2
Quality 4.5
Recomendation 86.1%
“It's not horrible. But it's definitely one of the lesser Marriott properties I've stayed in. Pros: The front desk staff is amazing. Sweet, accommodating etc. As is the one manager. Wish I got their names. The view and seating area from patio on canal is awesome. Super cool atmosphere. From the outside it looks like an awesome hotel. Then... CONS: 1st room we were given.. reeked of mold and mildew. I've never once complained of this in my life. Had to move rooms. 2nd room had no working AC.. They finally upgraded us to a 2 bedroom. It didn't smell and the AC worked. But the reality is that it's in desperate need of maintenance and care. Scratches on cabinets. The fridge and freezer smell bad. The curtains look old and dilapidated. The bedroom door won't stay closed. The bathrooms are run down with stains.. $30/ night to park your car. I know you can't screen guests or discriminate but some random lady who's clearly out of her mind on something asks me for a cigarette.. I said sure and gave her one. She proceeds to try lighting it right in the lobby by the elevator. Security is next to nothing. Finally their breakfast is the worst I've ever seen for a hotel. We are going on our second day and I really love the staff and views so I hate complaining about it but honestly. This is the worst Residence Inns I've stayed in. And arguably one of the worst Marriott properties I've stayed in.. and that's well over 100 from Indiana to Ohio to Florida to Kentucky. etc..etc Stayed here 8 years ago and it was nice.”
— Jerome Kucharski
“I liked this hotel! The room reminds me of a tiny little studio apartment because of the small kitchen. The tv we had spun around which was cool so the person sitting in the living room could watch or the person in the bed. The bed was also comfortable, but the sofa bed was very thin and bumpy. This room is very up to date and did not look old at all! The view we had was a decent view of Indy and the walk to the canal is great because the hotel is right on the canal! They had good options for breakfast and a decent sitting area to eat. One downside is the parking is $30 a day, so remember that when booking. Another downside is the indoor pool wasn’t heated, even though the site and the front desk said it was. When it’s 30 degrees outside a cold pool isn’t the most fun. I wish this hotel had a hottub.”
— Hannah K

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