We booked this hotel for the pool specifically, as my eldest teen had an event nearby, and we brought the whole family (other kids). I called before arriving, as I booked through Priceline, and I wanted to check everything was ok with reservation/facility. I was told all was ok, by the gentleman running the desk that evening. Upon arrival, the pool was indeed closed for the whole weekend. I was given 2 different stories of why and told they closed it that morning before I actually called. So, this now had me speculate that they closed the pool due to the New Year’s Eve holiday and not because something just happened that morning. They didn’t want an abundance of people using the pool, but it is quite unfair to those with families, and those that paid much higher prices during the holiday. Then, at 2:30 am someone was trying to get into our room and wouldn’t leave the door. We called the front desk and they had to escort the man away. Then, he came back again 9am, trying to get in again! My youngest son was terrified and the whole hotel experience was a disaster. We didn’t even want to have the breakfast there. We waited for my eldest, and wanted to just get out of there. Staff smiles and apologizes to your face, but does nothing to help rectify the situation. They said I had to speak to Priceline. I spoke to Priceline and they couldn’t even get the hotel to budge on any compensation. The hotel just wanted to offer me a coupon for a measly discount and I have to book directly with them again! Never, would I go back. I, then, called the next day again to speak to the Assistant Manager Francis, this time. He said he would talk to all the staff and get back to me right away. He never did, which I knew he wouldn’t. So, now I will escalate this further with corporate and my credit card company. Horrible situation and robbing people of their money in the process. Stay away from this hotel. Rooms aren’t even that clean. I will stick with Hilton.

The rooms are very good and clean, we have free breakfast for all guests and have a gym inside. The cot is very small and we can't go with 2 kids else we have to for an option of suite rooms.

Great breakfast. Rooms are spacious and well equipped. Friendly staff and clean!

This hotel is very nice. The rooms were spacious, clean, and modern. Our only complaint was our room key was not working properly. Even after we got a new room key, it was hard to get into our room. The front desk people were very helpful and understanding,, and the breakfast was actually pretty decent.

the staff are so kind (especially front desk) & the rooms are amazing, they give you generous amounts of shower supplies (not like those super tiny bottles at other places), the rooms are very clean, the kitchen area comes with a microwave, coffee pot, and silverware + plates/bowls. this is my second time here and i’ve loved it both times, looking forward to staying here again, definitely recommend!

nicely appointed room at a great price.

This one of the best hotel's I have ever stayed in. Everything was excellent.

Setup of suite Smell of spicy like food

It was a nice hotel They were renovating and started at 7:30am I am a light sleeper it was kinda rediculous for real that and a fire alarm went off and we were made to go out side for 2hours in the heat

The studio suite was spacious with a pull out couch and full kitchen. I could not connect to their Wi-Fi for full time we were there even after asking Front Desk personnel. A small bag of chips was $3.00 at the Marketplace and the hot tub was not working. Breakfast buffet was average at best. Building door was not secure.

Residence inns are amazing. You have so much space for such a great price. The breakfast is awesome. The woman who checked us in was awesome. Nope.

Typical Residence Inn property and experience, which was fine. The only glitch was some residue that accumulated on the iron. It damaged my shirt and we did not have time to launder or buy a...

I am a lifetime Gold member with Marriott so I have experienced stays at many Marriott brands over the years. The people at this hotel are extremely nice and polite. From Brittany, Lourdes and...

My experience with Residence Inn Parsippany started with Maureen, one the front desk staff! Maureen is such a nice person who loves her job but has a considerate heart! We were so grateful for...

This hotel is nice but our room had a horrible odor. I narrowed it down to the kitchen sink, maybe the drain? And the internet never worked, not for phone or laptop. I had the password and tried...

We were there for a wedding. The staff was helpful and we were happy with our rooms. One caution though - the tubs are slick and one can fall easily. I would suggest that they add mats. The rooms...

Our family of four persons stayed at the property for almost 40 days. Picturesque location, cosy place with good parking and above all Very very friendly staff. Cost wise is value for money. Very...