Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Tin Lay Thwe

Sep 07, 2022

1

I booked the room through telephone reservation, agent Hannah said we can check in as early as 10 am. Whan we arrived the hotel Julio said " early check in is based on the availability and he told us to wait until 12 pm. I knew that there are so many empty rooms available to check in immediately. I requested Julio that we had a long drive and just needed to rest. While we were waiting in the lobby, he let two other families to check in and gave us room at 1pm. He said he is the supervisor. I wish I could share my experience with his manager. I will not.stay there in the future.

Carol Thrasher

Jul 31, 2022

3

Nice lobby and staff, indoor pool and fitness area. Nice view from the room. The view was of a river like part of the bay, there was a garden outside with a gate only accessible in and out with a hotel key. The lobby was huge and had plenty of charging ports, a table for business, chairs, etc... The indoor pool was nice and warm and has a handicap lift. Thats the pros. The cons are very hard beds, no microwave in the rooms, everything costs money including the breakfast and not a flat fee, by individual product. The air conditioner thermostat is on the wall, but it runs a very old window metal one like you see in old hotels so of course it makes loud noises turning on and off. The beds were so hard i slept on the floor instead. Bathroom was spacious but the toilet was only about 6 inches off the floor with no rails or anything to help you up and it was in a nook, so no stretching out legs or having disabilities with that toilet. So 50/50

Rajai Dias

Jul 26, 2022

2

I don’t know why this hotel is highly rated! It’s an old residence inn that needs a lot of updating! Our room needed a lot of TLC! We got a double queen suite for the night. Beds were ok for comfort. All the handles for the doors in our rooms were falling off. The chair legs to the dining room table were all wobbly. We had to leave a chair outside our room so they can take it away since it was one seat away from being broken. We found old, funky, and filthy slippers under our bed— gross! The place seemed very short staffed and it was hard to get towels or anything else you needed. I honestly feel like I should overpaid for this place. Only pro: cable TV.

Jason Smith

Jun 10, 2022

5

The rooms are good size and plenty of room and furniture. There is a pool and jacuzzi, an exercise room and a couple gas grill if you want to cook something on the grill. The website says free grab n go continental breakfast, but they actually have a hot breakfast, eggs, potatoes, hot oatmeal, yogurt, fruit, muffins, juices, hot chocolate and coffee. Did some fishing right outside the building and also a great spot for a leisurely walk along the water. Very good value for the money.

Murtaza Hussain

May 15, 2022

3

Very big and spacious rooms for a reasonable price. Kids loved as well as us. Employees were very nice and helpful. Hot tub was closed, but the pool was open but a little dirty and unclean. Hotel was around 20-30 min away from downtown so overall it was a good stay

1Aymah

Excellent Customer Service!!

5

I am very happy to express my appreciation to this establishment. They accommodated me when I wasnât happy and made me Aâ¦.VERYâ¦.HAPPYâ¦.GUEST! The management and staff goes out of their way to make...

bighankdc

Horrible Customer Service

1

I stayed at the Residence Inn Oyster Point recently. I was charged for my room twice on my credit card. The hotel said that they would resolve this but have not. I have reached out to the hotel...

srohatgi

Nice option near SFO

3

I stayed here for one night while on business in the Peninsula. Check in was very quick the front desk person was quite helpful. I was given room 327 (Queen suite) which had a view of the bay, and...

stevewJ2434CT

One of the Top three poorest places to stay

2

Same breakfast every day for three weeks now..Breakfast sandwich.. Lost two of my packages one they found.... two weeks later..they thought it was funny. Lots of places to choose from. this one NOT...

YoMcTraveler

OVERCHARGED & NOT REIMBURSED

1

I pre-booked a stay at this hotel for 17 days, but changed my reservation mid-way to only 10 days by notifying a rep at the front desk. Before leaving the hotel, I checked out the front desk but was...

Y2753ZOsandrac

Awesome hotel

5

Very clean and great price! Front desk very courteous. Highly recommend! Arrived early and were allowed to check in early. Awesome view and close to highway access to get downtown. Only 5 minutes...

Sonesta ES Suites San Francisco Airport Oyster Point Waterfront, South San Francisco

Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Price & Availability

Select your room

Deluxe 2 Queen Room ·

Deluxe King Room (Accessible) ·

Deluxe King Room ·

Deluxe 2 Queen Room (Water View) ·

Deluxe King Room (Water View) ·

Executive King Room (Accessible) ·

Executive King Room ·

1 Bedroom Standard King Suite (Accessible) ·

1 Bedroom Standard King Suite ·

Overall

Customers Review

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Sonesta ES Suites San Francisco Airport Oyster Point Waterfront, South San Francisco

Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Price & Availability

Travelers

Select your room

Deluxe 2 Queen Room ·

Deluxe King Room (Accessible) ·

Deluxe King Room ·

Deluxe 2 Queen Room (Water View) ·

Deluxe King Room (Water View) ·

Executive King Room (Accessible) ·

Executive King Room ·

1 Bedroom Standard King Suite (Accessible) ·

1 Bedroom Standard King Suite ·

Overall

Customers Review

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