Phone Number 8004447171
The Red Lion Inn
Main Street, 30, Near Mission House, Stockbridge, MA 01262, United States
Rating
4.4
Price Level
$$$
Rooms
125
Pets
No
18
May

The Red Lion Inn, Stockbridge

The Red Lion Inn

Nestled in the heart of central Stockbridge Massachusetts this historic hotel offers luxurious accommodations friendly service and gourmet on-site dining options only a short distance from area points of interest. The completely non-smoking Red Lion Inn elegantly combines old-world charm including antiques and a birdcage lift with many modern amenities such as wireless internet access. Guests at the hotel can also enjoy on-site massage services as well as the year-round outdoor pool and on-site gift shop. While staying at the Red Lion guests can enjoy delicious on-site dining options at the hotel's restaurants Widow Bingham's Tavern and the Lion's Den Pub both serving classic American cuisine. The Red Lion Inn offers convenient access to a number of area attractions including the Norman Rockwell Museum. Historic homes antique shops boutiques and beautiful gardens are also nearby.

The Red Lion Inn

Price & Availability

Overall

Excellent
4.4
418 reviews
5
673
4
429
3
202
2
119
1
58

Customers Review

Value 3.7
Location 4.8
Cleanliness 4.6
Comfort 4.3
Neighborhood 4.7
Amenities 4
Condition 4.1
Recomendation 85.9%
“Went here for dinner only, ate in the Tavern which us adjacent to the main dining room and is more casual. While the service was great, the meal was average at best especiallyconsideringthe cost. We had eaten here years ago and it was always the meal I judged all others against, this time around it was quite the let down. It is a beautiful place, you do feel like you are taking a step back in time, but the food quality just wasn't there. I would recommend trying if you are interested, just keep expectations in check.”
— J Mid
“Overall: This was one of the worst overall hotel experiences I've had in decades (especially related to the value) Overall the facilities are extremely dated and significantly overpriced for the quality. I've paid less for a room in top rated hotel in Manhattan. For more details see comments below. While friendly, the staff was not especially helpful. They simply handed me a piece of paper saying, "Here's everything you need to know about the hotel." Even though they told me where my room was, they didn't ask if I needed help with my bags (which they don't provide) or even inform me that luggage carts and an elevator was available to avoid having to carrying several bags up two flights of stairs. Rooms: Wow. honestly the amount charged for the quality was bordering on criminal. If it weren't for all my family staying there to attend my nephew's wedding I would have checked out after one night. I didn't make a fuss while there because I didn't want to ruin the wonderful weekend celebrating my nephew. I paid over $2,200 dollars for two rooms. Both rooms were in horrible condition - cracked ceiling, lumpy bed, bathroom with OLD/stained fixtures (how about putting something IN the shower to keep the soap and shampoo?), a floor that creaked with EVERY step which was covered by a stained carpet. The room door didn't fully close and had an opening between the jamb starting about halfway down that let in a lot of light (I had to hang a bathrobe on the deadbolt to keep out some of the light). The noise from the ROAD was incredible, even considering it's a small town. Staff: Overall average score based combining my experience with the mostly friendly front-desk staff and the unfriendly behavior of some of the restaurant staff. In short, the restaurant always seemed unprepared for guests and ordering, especially Sunday morning. Our pancake order took about 45 minutes to get and the dining room was not full, nor were there any big parties (only one of 6 people that I could see). My niece waited over one hour for food for her two small children, one of them started to cry she was so hungry. When she said something to her waiter, he said, "We were very busy. Didn't you see the dining room was full?" (It wasn't). When my niece replied that she should have gone somewhere else, a different server (an older woman) said, "You should have!" Really!!! How about not seating people if your kitchen and wait staff are not capable of serving more than a few tables at a time. This alone would have tainted even a positive experience overall, but in light of all the other issues, suggests the Red Lion has problems it needs to address. The bar staff was VERY professional and worked UNBELIEVABLY hard during the onslaught from the wedding group Friday evening. See my comments about the front desk staff not offering helpful info for getting our bags into our room or the existence of an elevator. Other: I had to make changes and the (re)confirmation emails were a bit confusing and it was hard to tell I had booked the rooms that I wanted. For no apparent reason a charge for about $50 appeared on my credit card about 7 months after I made the original reservation where I paid a one-night deposit. It took a couple phone calls to the hotel to figure that out (which was no-one could explain it).”
— Jonathan Weinstein