Hotel Atlantico Travel Copacabana

jonathan Cortes

Sep 05, 2022

1

Si buscan un lugar decente con mínimas condiciones. Este no es el lugar. En el 2018 me quedé al lado American Copacabana increíble todo.Ahoraen este hotel solo salva en algo el desayuno. No tienen protocolo COVID,. No cambian ropa de cama. Toallas que ni un motel te darían. Wc, malo tengo que llenarlo con el bidet. Hongos en los techos. Pulgas. Luces malas. Desde el aire acondicionado de una de las habitaciones escurre agua al piso. El personal de recepción es pésimo. Se molestan. Pero varias veces la solución y nada. No puedo entender como un hotel con tantas deficiencias tenga 4 estrellas.

Juliana De Franca

Aug 22, 2022

1

Acredito que se o Hotel foi classificado como 4 estrelas estas são "cadentes", ou melhor, decadentes. A televisão parece "gato" chapiscada e sem TV por assinatura. O café da manhã pobre de opções, com pastel de vento e ressecado, pão duro amanhecido. As dependências pequenas e com chuveiro que não esquenta. A recepção conta com funcionários mau humorados e sem cortesia com os hóspedes, além de mobília chinfrim. Não fornecem toalhas de praia. Realizamos um pedido ifood e se negaram a emprestar talheres, tratando-nos como possíveis surrupiadores. Não há gerente responsável no período noturno. Não recomendo em hipótese alguma.

Ana Kassia

Aug 05, 2022

1

Reservei por duas noites pelo Booking neste hotel, cheguei no sábado 09.07.22 às 14:30 hrs ao hotel para fazer o check-in e não tinha quartos disponíveis, tinha mais de 8 pessoas além de mim esperando desocupar quartos, na recepção muito quente, os dois senhores que faziam a recepção foram muito educados, eles não são responsáveis pela falta de gerenciamento do hotel. Eu tinha um compromisso, então fui resolver a minha vida e antes de retornar ao hotel, liguei para saber se já tinha quarto disponível e a atendente super grosseira disse que os quartos estavam disponíveis desde às 14 hrs, sendo uma mentira deslavada, eu gravei tudo quando cheguei, pois eles não ofereceram nem um copo de água para nós que tivemos que esperar naquela recepção quente… enfim retornei por volta de 17:40 hrs, pensei, agora é só relaxar… que nada, ao entrar a chave não queria abrir, já no quarto como estava abafado, fui abrir a janela que não existe, não tem janela para entrar um ar, no banheiro não tem exaustor, o ar condicionado funcionou, porém não sei se teve manutenção, não dormi bem, pois o ar muito pesado. No café da manhã, não é como a da foto, enfim, Não gostei, Não voltarei e Não recomendo.

Ianara Vago

Aug 05, 2022

3

El hotel en principio es muy lindo. Solo me pareció que el desayuno, pese a ser increíblemente abundante y rico, se sirve en un subsuelo que no tiene ventilación y hay mucho olor. Lo demás siempre impecable! Solo que lleven agua y consideren que las excursiones que el hotel ofrece son mucho más caras.

Sascha Haverstreng

Jul 05, 2022

4

Antes de fazer reserva no hotel li algumas avaliações e confesso que fiquei um pouco preocupado, mas resolvi arriscar. Vim ao Rio de Janeiro de férias alguns dias com meus filhos e recomendo o hotel. Peca um pouco na conservação das áreas comuns, por isso acho que 4 estrelas é um pouco além do que deveria, mas no restante foi tudo ótimo. Ficamos em um quarto com vista para o Cristo, ar condicionado, televisão e camas bem razoáveis. Café da manhã muito bom com variedade de pães, frutas, cereais e bebidas, ótima localização, a duas quadras da praia de Copacabana. O atendimento na recepção foi muito bom, em especial da Eliane que foi super solicita em tudo que precisavamos. Recomendo e certamente vindo ao Rio de Janeiro novamente me hospedo por aqui

Priscilla Alves

Jul 05, 2022

1

Infelizmente fico hospedada muitas vezes neste hotel, pois a empresa que trabalho por conveniência de localização recorre a ele. Fato é que tem uma excelente localização, mas um péssimo atendimento e serviço! Fui afrontada por um dos funcionários na recepção do hotel! Fabrício que estava na recepção, começou a rir e tirar sarro da minha cara! Falou que tinha que baixar a bolinha! Pedi uma gentileza se possível me colocar no mesmo quarto, ele disse que não poderia garantir! O Fabrício pegou o telefone bateu no balcão e disse; “ liga aí pro gerente” Ele pediu que ligasse para quem fez a reserva, nunca pediram isso! Não me pediu o número da reserva Me pediu que fizesse novamente a ficha de cadastro e que se quisesse ter registrado, tinha que solicitar! Um tremendo absurdo! Solicitei falar com o gerente e ele simplesmente não apareceu para falar comigo, ou me dar qualquer retorno.

Matías Curt

Jul 05, 2022

1

Toallas en pésimas condiciones, llamé porque habían cucarachas en mi habitación y no hicieron nada, hubo un día entero que el WI-FI se cayó complicando mi comunicación. Lo aceptable fue el aire acondicionado y la limpieza.

Daiana Valenzuela

Jul 05, 2022

5

El hotel muy bueno!! Pasaron todos los días, toallas limpias cada día. El desayuno que incluye es variado abundante te podés servir las veces que quieras. Estaba cerca de la playa había mercados grandes cerca y también para comprar comida. Sin dudas lo volverías a elegir 💓

Mira Nana Cisse

Jun 21, 2022

1

worst hotel ever!!! Old disgusting rooms my bed sheets were stained everything looks like its from the early two thousands the wifi doesn’t work at all for an over expensive price i really do not recomend this place!

Lenirce Silva

Jun 05, 2022

5

Ótima localização, quartos com bom espaço, tenho que agradecer e elogiar o atendimento do recepcionista Felipe que prontamente agilizou tudo que solicitei e do mensageiro Fabricio que não mediu esforços e gentilezaem conduzir minhas malas até o quarto, esses profissionais fazem toda diferença. O café da manhã é bem gostoso, serviço de restaurante e lavanderia estão disponíveis se o hóspede precisar. Próximo da praia posto 3. A foto é da vista do meu quarto.

Phillipe Moreira Zanchi

Jun 05, 2022

5

Olá! Meu nome é Phillipe, sou gerente da Bagstorage depósito de malas e queria apresentar os nossos serviços. A nossa empresa consiste em um depósito de bagagens, onde o hospede pode deixar suas malas com total segurança e conforto em diversas ocasiões. Por exemplo, geralmente nos hotéis e airbnb o check-in tem um horário específico para ser realizado e muitas vezes os hóspedes chegam muito antes desse horário e não tem onde deixar as malas para poder sair e fazer alguma outra coisa. Outro caso é no check-out onde o hóspede tem um horário diferente de voô e precisa ficar muitas horas com as malas até ir para o aeroporto. Esses problemas são muito recorrentes e pensando nisso a gente criou esse espaço para o hóspede guardar as malas e poder buscar no horário que for melhor. Por esse motivo vou estardeixando aqui em baixo o telefone e o site da empresa para contato e também para que possam dar uma olhada na nossa proposta. Telefone: (21) 967242101 Site de reservas: bagstorage.site

Servicios Del Sur

Jun 05, 2022

5

Nos alojamos en este Hotel por 3 noches, la habitacion es confortable, el baño adecuado y limpio, la ducha es muy buena, limpian las habitaciones todos los días que indiques que lo realicen, la cama es muy buena para descansar, el desayuno es variado y posee gran variedad de productos. La ubicación es muy buena se encuentra a 300 mts del mar. La relación precio-calidad es acorde con lo quea abonamos

Marcela Nayara

May 05, 2022

5

Me hospedei nesse hotel por 7 dias com a minha mãe e tivemos uma ótima experiência! Profissionais educados, solícitos e muito simpáticos! O hotel é todo novo e as fotos condizem a realidade! ficamos num quarto no 5 andar e apesar de pequeno, era lindo, confortável e impecavelmente limpo todos os dias! Ar condicionado sempre geladinho, uma ressalva apenas para tv que tinha imagem ruim, mas como passávamos o dia na rua e ligávamos apenas no final da noite, não foi um problema! Café da manhã também excelente e com variedade. Bem localizado, com absolutamente todos os comércios ao redor e a três quadras da praia. Só achei ruim um único ponto: dois dias antes de fazer check in tentei ligar para verificar se eles tem serviço para guardar as bagagens, pois chegaríamos no rio as 11 horas e nosso check in era as 14, mas o tel só chamava e eles não tem um whats ou outra rede social. Se o hotel ver essa mensagem, minha única dica é: façam uma rede social para o hotel, porque é um excelente lugar (localizado no coração de Copacabana) e merece ser melhor divulgado :) amamos nossa estadia lá e com certeza voltaremos em breve!

Matias Segredo Martinez

May 05, 2022

3

El hotel está en un buen punto de Copacabana por la noche es una zona de mucha indigencia pero no hay peligro. La limpieza del hotel es mala, sábanas manchadas toallas del año 2017 muy gastadas y el desayuno bastante básico para ser una cuatro estrellas. No volvería hay mejores opciones en la zona a un mismo precio con mejor calificación.

Carla ABA

May 05, 2022

1

Realmente decepcionante, estoy en la habitacion 1801 y hemos tenido varios problemas. La tv tiene una recepción de imágen horrible y una parrilla de canales bastante pobre y que más encima no podemos conectar a netflix porque nunca se conecta a internet ya que este al pacerer tiene problemas para llegar al piso 18 porque me tengo que conectar al internet del hotel vecino. Las habitaciones son tan estrechas que te llegas a golpear con la tv al pasar. La ventilación es pésima, en especial en el baño el cual ni siquiera posee extractor de aire, al 2do día el olor a humedad era bien fuerte y no hay cómo sacar la humedad. El wc está mal adherido y baila un poco. La ducha filtra el agua y el baño se inunda. Para colmo... no limpian bien las habitaciones porque detrás de mi cama había un paquete de lubricante íntimo usado de quizás cuándo.

Misael Garcia

May 05, 2022

1

Al llegar al hotel me hicieron esperar 2 hs más de la hora del check in, porque mi habitación no estaba lista. Habitaciones muy pequeñas, no podes ni abrir la maleta adentro de la habitación. Limpieza mala, toallas viejas y no siempre las reponian. Lo peor de todo es el desayuno. Muy poca variedad de alimentos, y en mal estado. Nunca había tazas ni platos limpios para servirte el desayuno. Al hacer el check out quisieron cobrarme cosas del frigobar que no había consumido. No volvería NUNCA.

Mariana Calado De Lira

Apr 05, 2022

2

O quarto que fiquei era bem confortável. Wi-Fi não pegava nunca. Banheiro sem exaustor e sem janela e com mofo. O café da manhã deixa muito a desejar. A localização muito boa, perto de tudo. Só o rapaz do check-out foi simpático

Hirendra Bhattacharjee

Dec 24, 2021

5

Price is very good , clean room . Cleaned daily . Flat screen TV and minibar in the room . The Breakfast is extremely good

Joost J.

Oct 28, 2021

3

The hotel has very good rooms. There spacious. The have smart flatscreens and also a mini fridge. A locker for your stuff in the closet. The bathroom is very good. Very good toilet and the shower is amazing. I love it. It have hot and cold water on the sink. In no home i see this also not with my family here. The shower can be icecold and hot that you burn yourself. Its amazing you can do as hot or cold as you like. The first time i went i had 2 separate beds and the bed was comfortable. The second time i had a big bed. And the bed was very uncomfortable. I was on the most beautiful room of the hotel. On the 19th floor. I could see Cristo from my window. So that was very good. The elevators go to 18. So you need walk up stairs. The room service is good. You need to pay on the door when they bring it. The fries was very much and hot for 10 reais. The breakfast is basic but good. Some fresh fruit, eggs, sausages, diffirent kind of bread with jam and cheese and meat. Diffirent kind of cereals. And always cake. The people that work there are very friendly. At the reception. The cleaners unfornutely not. On the website was saying we could smoke in the room. That is not possible. And the roof terrace was also close unfornutely so also couldn't take pictures unfornute. Because can see the sea from the top. But the door to outside is locked. Now unfornute there was some bad news: The first time I didnt have much problems. The second time I had problems with 2 times dirty towels. And on one on the stairs to the top had blood and after 3 days still was blood. Was very bad. But futher than this is amazing hotel. And you should really go if you need a good and relax few days.

Ľuboš Matúš

Sep 17, 2021

5

Awesome hotel. Everything was clean and works. Price is good also. I recommend to book with breakfast cause it was cheap and there is a big variety of food. Metro and bus station is nearby, there is very cheap restaurant nearby also with big portions of good meals. Beach is very close also. Highly recommend

Luiz Martins

Aug 08, 2021

4

The room was clean and breakfast was descente. The room unfortunately was very noise for some reason and we could hear everything that was going on... Maybe something to fix eventually....

Muhammed Dendar

Sep 05, 2019

1

Totally deceiving 4 star rating as this hotel has 2 of the most abrupt and unwelcoming receptionists. Both of them were extremely rude and behaved as if they were doing us a favour by staying there. The receptionists I am referring to is the bald old man who is there in the afternoon and the other is the one who is there late at night. The hotel also did not provide a kettle, shower water was luke warm, drains were clogged up and also did not assist us when we asked to get our food warmed.The only plus side is breakfast and friendly cleaning ladies.

Simone Simas

Sep 05, 2019

2

Second time here. I was here last year in October, the elevator was and still a major issue here, it seems normal. I spent 8 days and now I’m staying for 18 days. It is definitely the last time I asked few times for the manager, somehow he/she was never available. You see guests up and down on the stairs. Breakfast time is a nightmare , since everyone is try to get to the restaurant floor. We are force to use the service . The key for the room , is a constant issue. You think the manager would say anything, apologize or compensate me for the inconvenience... of course not!!

Danny

Sep 05, 2019

3

I went on holiday to Rio for first time in August, and I stayed for 16 nights. My time spent in Rio was great and unforgettable holiday it was. Thankfully the hotel did not ruin it but it very much annoyed me.Baggage---You would expect for your baggage to be taken to your room, right? Not for me. Instead, I filled out all the paper work and took my baggage up to my room myself without the hotels staff assisting me even though there was someone standing there. This was the same on the day I left. I told reception that I was leaving and would've thought I have some assistance, sadly not.Door access--Overtime as I stayed at the hotel my key card kept on deactivating and each time that happened, I had to go back down to reception to reactivate the card. This happened 12 times... Two of the receptionists said "Don't keep it near your smartphone" which I agreed to. However, it still kept on happening. The key card was no where near my smartphone and I always kept it in my left back pocket with my change. It's extremely annoying that I have to go to floor 5 only to see my card not working and back down to reception it get it activated.Phone service--Not many Brazilians speak English and I was not surprise when I picked up the phone to request simple services. I ask for food but instead I get a guy speaking Portuguese to me. I tell him I don't speak Portuguese in Portuguese, but nothing happens, or a at least forward me to reception.I ask for a laundry bag, she picks up phone and asks for room number. I give her my number then I'm put on hold. Few minutes later she comes back and puts the phone down without me knowing if I will get the bag or not. I had to ask one of the cleaners on my floor to put one in there.Laundry Service--It's not very clear on the process of getting your clothes cleaned. I was not aware that I had to sign the paper work. I thought it was done after, so my clothes left in my room 3 days without one of the cleaners telling me why they wouldn't take it.Clothes coming back not properly ironed. 2 t-shirts were fine and 2 long sleeve shirts weren't.Receptionists--The woman with pink glasses and the dude with the white hair were the most helpful receptionists there. Only reason being because I spoke to them the most and preferred them. The night shift receptionist was not nice, didn't show signs of interest in my queries and no eye contact. Like I was not even there.Room--Room is nice and clean. I had no problems with anything in there and was happy.Breakfast-- I may be wrong but I believe breakfast starts at 6AM and finishes at 9AM. I hardly used the service because I'm not going to get up at those times. The food down there is good though, so worth it if you're a early bird.Recommend?With the unfortunate issues/problems I had, I would look elsewhere but if nothing decent then I wouldn't mind coming back. Price and room are decent. Service needs to be worked on.

Jordy Rekko

Sep 05, 2018

4

Great value, rooms are new, clean and the staff is very helpfull and friendly. The best hotel in Rio I had in this price range (150 RS per night in August, on a Friday) Downside was the breakfast, there were not enough tables to accomodate everyone. Once you could finally sit, you had to wait a while until they came clean the table of the previous occupants. Had to ask twice to get cups, was only able to get a coffee after sitting down for 15 minutes. Seems they were under staffed and the hotel was full. There is a lot of room for improvement at the breakfast.... All the rest was so amazing, I still rate it 4 stars. If the breakfast improves, you have the perfect hotel on the perfect location!

Trek594554

BEWARE of this hotel!

1

We left our credit card in our room and it was stolen by the house keepers and used for numerous fraudulent transactions. The credit card was left in a bag, which was placed in a suitcase, and we...

Linda V

Affordable, but very uncomfortable

1

We booked the hotel due to its location and decent prices, stayed for 3 nights in the double bed room. The room was quite awful, as it was so small that you couldn't walk around the bed, which took...

mamz06

4 stars falling hotel

1

At booking.com it says the hotel are 4 stars and has good reviews. I would consider a 2 stars hotel and falling apart! The staff wasnÂ´t polite, attentive. 1 of 3 elevators was out of service for 18...

GlobalLena_S

Definitely not a 4 star hotel!

3

We booked this hotel because it said it was a 4 star hotel! This is a 3 star at most! No wonder the price was cheap. The room was so small, walls were dirty, floors weren't the cleanest and some...

DanielaA539

Horrible experience, incredibly poor customer service and complete lack of professionalism

2

We are so disappointed with our stay in this hotel. I really don't know where to begin but let's start with the check in. As we came into the hotel around 10am we were given a few prieces of paper to...

anke_kleefeld

Simple but good

5

I was invited to a wedding, so I visited Rio de Janeiro for the first time in my life. It was very impressive. The hotel AtlÃ¢ntico Travel Copacabana is situated at the Copacabana. Not directly at...

Hotel Atlantico Travel Copacabana, Rio de Janeiro

Hotel Atlantico Travel Copacabana

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Hotel Atlantico Travel Copacabana, Rio de Janeiro

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