Sandals Royal Barbados
St Lawrence Gap, Near Dover Beach, St. Lawrence Gap, Barbados
Rating
3.5
Travelers Choice
2021
Price Level
$$$$
Rooms
272
Pets
No
06
Jun
Sandals Royal Barbados, St. Lawrence Gap
Sandals Royal Barbados
Experience the Royal Treatment at Sandals Royal Barbados, the all-new, all-suite Caribbean all-inclusive resort in the spirited St. Lawrence Gap area. Featuring a number of Sandals firsts, including the first rooftop pool and bar, the first 4-lane bowling alley, Sandals first gourmet donut shop, and two new restaurant concepts – American Tavern and Chi Asian. Being one of the two Sandals resorts in Barbados, Sandals Royal Barbados features signature accommodations, including the magnificent Skypool Suites, Swim-up Suites, and Millionaire Suites, world-class international cuisine at seven restaurants, and a 15,000-sq.-ft. spa. Stunning ocean views, Butler Elite service and exclusive exchange privileges with nearby Sandals Barbados define the new Luxury Included® experience.
Price & Availability
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Overall
Good
3.5
40 reviews
5
1533
4
365
3
230
2
161
1
135
Customers Review
Cleanliness 4.1
Comfort 4.6
Neighborhood 4
Amenities 3.6
Condition 4.3
Recomendation 66.7%
“Food and rooms were good. The staff is absolutely awful. The bartenders won’t acknowledge you for 5 minutes even with an empty bar (2 occasions and different bars).Another time i came to a bar with 1 guest in front of me and waited 25 minutes for two water bottles. She kept making drinks for the servers that had requests rather than handing me two bottles of water.Our wedding planner forgot to give us itinerary even though we called and asked about it. When we met her we had no idea what to expect and thought it was a ten minute thing. We came dressed in bathing suits and we were told we’re going to the registry office for 2 hours so we need to get our papers. We didn’t eat because we thought it was going to be a 10 minute thing so we were starving the whole time. Then the day after the wedding we were supposed to get breakfast in bed with rose petals but the wedding planner forgot to book that for us even though she took our order and everything.I’d say it was 50/50 when it came to the staff. They’re either super friendly or very unenthusiastic and came off rude”
— Brent Jennings
“Meu marido e I hospedado em um Club level frente à praia no Sandals Barbados. O resort é lindo e impecavelmente mantido. A paisagem é exuberante e tropical e tudo o que você procura em um resort de férias no Caribe.A gerência parece se concentrar em tratar os hóspedes muito bem na chegada e na partida, mas eles precisam polvilhar esse atendimento ao cliente em todo o resort - principalmente nos restaurantes. Esta foi a minha primeira experiência com qualquer estabelecimento Sandals, mas eu definitivamente senti que o serviço não foi consistente durante toda a minha estadia. Perguntei a outros hóspedes que encontrei e a opinião retumbante de todos foi que eles se sentiram mais tratados como um incômodo do que como um hóspede valioso.Eu direi que alguns funcionários se esforçaram para serem úteis, enquanto outros pareciam se esforçar para serem difíceis. Talvez sejam problemas de pessoal devido ao Covid, talvez sejam diferenças culturais, mas com certeza é uma área que pode e precisa ser melhorada.Não há desculpa para gatos selvagens correrem por todos os restaurantes ao ar livre. É um problema que deve ser uma prioridade para o Sandals lidar. Meu marido e eu não tivemos uma única experiência de jantar ao ar livre - dia ou noite, onde não tivemos que lidar com eles.Por último, se você deseja desfrutar de uma mistura de coquetel tropical na praia, faça um favor a si mesmo e compre uma garrafa de rum duty free (ou qualquer que seja sua preferência de álcool) no aeroporto para complementar. Eles DEFINITIVAMENTE molham tudo.”
— Phoebe Hall
