Luxurious Comfort at Hilton Garden Inn Chicago/Tinley Park in Illinois

Hilton Garden Inn Chicago/Tinley Park

18335 LaGrange Road, Near a train station, Tinley Park, IL 60487, United States

Rating

4.2

Travelers Choice

2021

Price Level

Rooms

117

Pets

May

Hilton Garden Inn Chicago/Tinley Park, Tinley Park

Hilton Garden Inn Chicago/Tinley Park

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Excellent

4.2

356 reviews

313

199

Customers Review

Value 4.1

Location 4.5

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.3

Amenities 4.2

Condition 4.3

Quality 4.2

Recomendation 90.6%

“Stayed 2 nights for a work trip. Older hotel that is beginning to show age. There was no hot water for a shower in the evening either night. It was only lukewarm in the morning. This needs to be addressed. Hot tub was closed as well. Will be staying elsewhere next time I'm in town.”

— Caleb Hanson

“Clean rooms, courteous service, nice location. Will stay again.”

— Mitch Andrews

Customers review

Overall Excellent, 4.2

Value 4.1

Location 4.5

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.3

Amenities 4.2

Condition 4.3

Quality 4.2

Recomendation 90.6%

Taylen Graf

Aug 22, 2022

There was a receptionist who appeared to be there from lights up to lights out. Even though she was obviously working extremely long days, she was the most pleasant and helpful person at a hotel I have had the pleasure of dealing with at a hotel. I would give her a 20 out of 10 rating she was that great. After twice she remembered my name, room number etc. This woman needs a raise and promotion! Your hotel is top notch thanks to having her as a staff member. I wish I could recall her name but the amount of hours she put in, I’m sure it won’t be difficult finding it.

Caleb Hanson

Aug 19, 2022

Stayed 2 nights for a work trip. Older hotel that is beginning to show age. There was no hot water for a shower in the evening either night. It was only lukewarm in the morning. This needs to be addressed. Hot tub was closed as well. Will be staying elsewhere next time I'm in town.

Lexi Harrell

Aug 13, 2022

Do not expect to take a hot shower. This hotel doesn’t have any hot water. We tried in the evening around 3- no hot water. Called front desk whom said they would send someone out. Got back to hotel around midnight to yet again no hot water to shower in. No hot water again in the morning before we left. When we checked out I again informed of my issue with hot water and was offered a free snack for my inconvenience. (I don’t want a free soda, I wanted a hot shower) Other wise the hotel was clean and staff was friendly. Breakfast was good and hot. But not having hot water to take a shower is a huge downfall for me. Wouldn’t stay again because of this.

Nicholas Lewandowski

Jun 10, 2022

This hotel exceeded all of my expectations! Patrick at the front desk was really fantastic and had the most upbeat personality. Some of the best customer service I’ve encountered in quite some time. Staci was terrific at breakfast, always attentive and checked back often to make sure everything was perfect. Rooms were quite clean, the only slight issue was that the hot water took about 5-10 minutes to make it to my shower/sink. Other than that, I couldn’t have asked for a better stay.

Rudy Wanek

May 23, 2022

Check in was easy, the room seemed nice and the lobby/facilities were nice. When we checked in at the front desk we were told there is a free continental breakfast in the morning, or you can pay $11.95 to order Menu Items. In the morning we were told in order to eat ANY breakfast we needed to pay the $11.95, so we left for breakfast. Later that night went to take a shower and there was no hot water in our room at all. Called the front desk to no answer. Waited until the morning and the hot water was back on. The basic essentials of hotels were not provided in this stay other than a place to sleep.

William Anderson

Jan 21, 2021

Nice rooms, muito limpo. A equipe é super simpática e prestativa.

Damaris Carter

Dec 21, 2020

Foi ajudado por um anfitrião amigável e foi verificado em nenhum momento. O quarto era fantástico. Muito limpo e muito espaçoso. Ficaria novamente em um piscar de olhos.

Damaris Carter

Dec 21, 2020

Fue ayudado por un anfitrión amable y se registró en poco tiempo. La habitación era fantástica. Muy limpio y muy espacioso. Me alojaría aquí de nuevo en un abrir y cerrar de ojos.

Mark Dohmen at White Bear Superstore

Dec 12, 2020

nice room! comfy bed

Damaris Carter

Dec 12, 2020

Was helped by a friendly host and was checked in in no time. The room was fantastic. Very clean and very very spacious. Would stay again in a heartbeat.

Evelyn Major

Nov 21, 2020

Os quartos são espaçosos e confortáveis. O hotel Thie está localizado perto de muitos restaurantes e áreas comerciais. O próprio hotel tem piscina, pátio e etc. Eles foram muito covid amigável em termos de proteção do hóspede.

Evelyn Major

Nov 21, 2020

Las habitaciones eran espaciosas y acogedoras. Este hotel está ubicado cerca de muchos restaurantes y distritos comerciales. El hotel en sí tiene una piscina, patio, etc. Fueron muy amables en términos de proteger a los huéspedes.

Evelyn Major

Nov 08, 2020

The rooms were spacious an accommodating. Thie hotel is located near many restaurants and shopping districts. The hotel itself has a pool , patio & etc. They were very covid friendly in terms of protecting the guest.

Jimm Murray

Oct 21, 2020

Propriedade HGI muito agradável. Os quartos são agradáveis, instalações super limpas e eles estão tomando todas as precauções COVID. Um Texas Roadhouse bem no estacionamento. Planejamos parar novamente.

Jimm Murray

Oct 21, 2020

Muy bonita propiedad de HGI. Las habitaciones son agradables, las instalaciones están súper limpias y están tomando todas las precauciones COVID. Un Texas Roadhouse justo en el estacionamiento. Planeamos pasar de nuevo.

Jimm Murray

Oct 09, 2020

Very nice HGI property. The rooms are nice, facility super clean and they are taking all COVID precautions. A Texas Roadhouse right in the parking lot. We plan to stop in again.

Youth Restored Elixir

Sep 21, 2020

Quartos limpos e espaçosos e funcionários simpáticos. 2 ótimos restaurantes a uma curta distância. Eles também têm um caixa eletrônico no hotel. Única desvantagem foi nenhum pequeno-almoço continental.

Youth Restored Elixir

Sep 21, 2020

Habitaciones limpias y espaciosas y personal amable. 2 excelentes restaurantes a poca distancia. También tienen un cajero automático en el hotel. El único inconveniente fue que no había desayuno continental.

Youth Restored Elixir

Aug 29, 2020

Clean, spacious rooms and friendly staff. 2 great restaurants in walking distance. They also have an ATM in the hotel. Only downside was no continental breakfast.

Mitch Andrews

Jan 21, 2020

Quartos limpos, serviço cortês, ótima localização. Ficarei novamente.

Mitch Andrews

Jan 21, 2020

Habitaciones limpias, servicio cortés, buena ubicación. Se quedará de nuevo.

Mitch Andrews

Jan 21, 2020

Clean rooms, courteous service, nice location. Will stay again.

William Anderson

Jan 21, 2018

Bonitas habitaciones, muy limpias. El personal es muy amable y servicial.

William Anderson

Jan 21, 2018

Nice rooms, very clean. Staff is super friendly and helpful.

Yllibeagle

Hotel disappointment

the hotel was under some repair. Wall paper was loose near the floor in several locations, the pool was not working, leak stains on the ceiling of the washroom. It was not made clear that there is...

Lisa S

Comfortable hotel off I80 and US45

I stayed two nights at the Hilton Garden Inn. It was during a time of a winter storm. The hotel overall was clean and comfortable. The bed was extremely uncomfortable to sit upon but I found that I...

GoPlaces14633042432

Not well maintained

The outside temp the day of my stay was -22F. At my arrival, the front door of the hotel was not working and we had to walk around to the side entrance. The heat was not working in the Lobby, bar...

Lauralai6

Clean, safe, friendly

Enjoyed my stay. Room was clean, staff was consistently friendly and I felt safe. The bed & pillows were very comfortable. There are a couple of restaurants next door which is really convenient and I...

Sharon D

Expected better

Upon checking in we were never told about the complimentary breakfast and itâs not listed on the website in the amenities. Room is ok, shelves were dusty. Bed was too hard for me so didnât sleep well.

jbf1973

Just absolutely terrible

The customer service was so bad I was shocked at how bad it was. I went inside the room and it smelled horrible.The bed sheets room, and furniture looked like it was from 1783. I will not be...

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