Ascott Raffles Place Singapore
2 Finlayson Green, Near Raffles Place, Singapore, Singapore
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Rooms
146
Pets
No
27
May
Ascott Raffles Place Singapore, Singapore
Ascott Raffles Place Singapore
Ascott Raffles Place is a luxurious 5-star hotel located a 5-minute walk from Raffles Place MRT Station. It is housed in a restored heritage building and offers an infinity pool. Spacious guestrooms feature lavish decorations with modern furnishings and free Wi-Fi. Each well-appointed room has a fully equipped kitchen and BOSE home entertainment system. Ascott Raffles Place Singapore is a 25-minute drive from Changi International Airport. The popular Orchard Road is a short 10-minute drive from the hotel. The hotel has a free DVD library and a business centre. Guests can work out at the gym or spend some quiet time at the residents’ lounge. Besides laundry and dry cleaning the hotel offers babysitting and grocery-shopping services.
Price & Availability
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Overall
Excellent
4.4
288 reviews
5
336
4
168
3
41
2
15
1
22
Customers Review
Value 4.3
Location 4.5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.5
Amenities 4.2
Condition 4.4
Quality 4
Recomendation 88%
“Decided to write a few points since management seems to read this.Best thing is the location, but the room I was in was very dark as there was little natural light coming in. Given the prices at which the rooms are, the hotel should also think about upgrading the technology in the room - it should come at no surprise that the world now uses smartphones and Bluetooth connectivity is needed. The Bose system and speaker requires CDs and aux input, which is outdated already. Service also needs to be improved (e.g. front desk ignores you as you walk in, and doesn't greet you). Effectively you're mainly paying for location. But even business travelers would be irritated at the clearly outdated tech for when they're in the room.”
— Vivien Chin
“Made a booking in May, however due to covid restrictions, had to reschedule till a later date. When I called back to confirm the date, they told me that it was too late and that they took it as a no-show. The manager, Irene Toh, was extremely sarcastic and was horrible in handling my case. I basically got robbed $290 from my booking which I did not stay in. This is the worst customer service experience I have ever come across, do not book this horrible place.”
— Lim zheng chuen
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