Hyatt Regency Aruba Resort Spa & Casino
J.E. Irausquin Boulevard 85, Near Paseo Herencia Shopping Mall, Palm Beach, Aruba
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
359
Pets
Yes
18
мая
Hyatt Regency Aruba Resort Spa & Casino, Palm Beach
Hyatt Regency Aruba Resort Spa & Casino
Hyatt Regency Aruba Resort Spa and Casino удобно расположен в популярном районе Palm Beach. Отель предлагает широкий спектр услуг и удобств, с целью предложить гостям первоклассный отдых. Круглосуточная регистрация заезда, пляж включены в список удобств, доступными для гостей. Все номера элегантно обставлены мебелью и оснащены необходимыми удобствами. Отель предлагает широкий спектр услуг для отдыха. Уютная атмосфера и отличный сервис это то, что вы можете ожидать во время пребывания в Hyatt Regency Aruba Resort Spa and Casino.
Price & Availability
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Overall
Excellent
4.4
976 reviews
5
3320
4
1310
3
486
2
211
1
177
Customers Review
Location 5
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.7
Amenities 4.3
Condition 4.4
Recomendation 84.5%
“I got married here and it was honestly great, perfect. Saskia was so helpful and went above and beyond for our special day. The rooms were clean and the staff was super friendly.
However, I’m so disappointed in the fact that the charged my credit card for a random 900 dollars after paying in full before we even arrived. When I called to ask about the charge the customer service was absolutely terrible. I mean, on top of spending 10 grand on a room, my family just dumped so much money into that hotel for our wedding. The man I spoke to was not helpful, told me it was for our last nights stay but it isn’t the price of a night and we paid in FULL. Plus the charge occurred on the day we CHECKED OUT. We left with a balance of zero dollars. They did it to my parents as well but they were much nicer to them. He is supposed to send me an invoice so I can “figure it out” but I still haven’t gotten it. I also never authorized them to charge my card, so people double check your bills when you come home.
I don’t usually write reviews like this but I’m so upset and disappointed that a perfect wedding and honeymoon was ended with extra charges and terrible service. I’ll go to Aruba again but this aggravation makes me not want to stay here again.
Surely billing and customer service can be better for a high end resort.”
— Janelle Fallon
“Excelente!!”
— Belen Gonzalez
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