Hilton Grand Vacations Club Whistler
Chateau Boulevard, 4580, Near Family Adventure Zone, Whistler, BC V0N 1B4, Canada
Rating
4.1
Price Level
$$$
Rooms
113
Pets
No
26
May
Hilton Grand Vacations Club Whistler, Whistler
Hilton Grand Vacations Club Whistler
Price & Availability
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Overall
Very Good
4.1
156 reviews
5
224
4
154
3
36
2
13
1
25
Customers Review
Location 3.8
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.5
Amenities 4.4
Condition 4.3
Recomendation 75%
“Despite being an older property the amenities are great! We came in a group of 3 families and each had a 2 bdrm suite. There was enough space and cooking features to host dinners for everyone. We even ate outside one night by the BBQ pits. Our kids loved the water slide, movie theater and arcade. We enjoyed having in unit laundry, jacuzzi tube, and balcony. Decorations and interiors are dated but well maintained. Staff was always very friendly!
I saw a complainant about check in time but the confirmation clearly stated a 4pm check in that might extend to 5pm due to additional COVID protocols.”
— Karina Daily
“I made a reservation months ago and I wanted to modify it but the hotel is saying I booked through a third party and would have to call them. My email confirmation is directly through the hotel, and I’ve called every single third party place and they all don’t have any bookings for me. So pretty much the hotel’s hands are tied and I’m stuck with my reservation. I can’t even cancel it! So we will have to take two vehicles now so that my husband can leave early for an important work meeting that came up. Very unprofessional staff answering the phone here, one time answering the phone with, “can I call you back?” They didn’t even know who I was and assumed I was a hotel guest. We are not looking forward to this trip anymore, this feels like the first red flag out of possibly many more. I do not recommend.
Review after the trip: nice pool and room. But WAY too expensive and the front desk staff were extremely dismissive & unprofessional.”
— Tara Adamyk
