“Santorini PalaceIf you're looking to stay in a Hotel that has nice interior and friendly staff, then this is a place for you. Although, my stay at the hotel was pleasant I had a few areas of improvement. All of which I was willing to share with the Hotel. However, I noticed that the Customer Service changes when you have an issue or concern, so rather then complain or provide productive criticism, I left it all for this google review as I wipe my tears at the price that I was charged for a two night stay at the palace.Customer Service - 8/10Breakfast - 0/10 - The selection of food was awful and very basic. I wasn't asking for much and got less ! The bread was always hard. The fruit was clearly from a tin and lacked flavour or taste. The food tasted cheap and lacked variety and flavour !Food - 2/10 - The food provided at the hotel was tastless and seemed to be just about the amount of food rather then anything else.Value for money 2/10 - For a 2 night stay I was charge £460 (circa ). The staff were truly helpful to accommodate me, but for this price and what was provided with hmm. I would probably opt for another hotel. I know allbusiness are trying to claw back the lack of earnings, due to the pandemic, but for this price ! I was left speechless.Rooms - The rooms are very clean tidy - make sure you opt for a sea or poolside view.Location - At the top of a hill - so, have your walking shoes on.Pool side - The pool is nice. However, we were advised to wear masks when by the bar. However, not once did I see any of the staff wash their hands when making cocktails with fruit. I was grossed out , but did not dare to complain.Greece is lovely place for the views and the heat . If you're a woman of colour - you will need to get used to the stares. You also have to always double check your bill, in different places they had a tendency to double charge and offered no apology when queried. If you're looking for a country with good food, views and sun - Value for money I would opt for Portugal or ItalyI hope this review helps. x”

“It's a very nice hotel in fira, 10 - 15 minutes walking from the city center. The staff is helpful and welcoming . The only thing that I believe could be improved is the cleaning , we where at covid time so they don't regularly clean the roomsunless you ask , which is ok but the sheetsand towels where not totally clean and that's a pity because we really enjoyed our time and it is a cool 3 stars hotel.”