Experience Luxury and Comfort at NH Mexico City Valle Dorado

Washington Silva

Jul 05, 2022

4

Ótima acomodações e a localização próxima aos shoppings e restaurantes.

Rafael Ramos

Jul 05, 2022

5

Muito bom hotel! Equipe muito atenciosa. Obrigado Edwin pelo bom atendimento!

Rubens Prado

Jul 05, 2022

5

Excelente acomodações e ótimo atendimento nos serviços de quarto e restaurante, com destaque aos atendentes, em especial o Edwin,sempre solícito e atencioso. Recomendo o Hotel para quem quer praticidade e boa qualidade.

Yeshua Z

Jul 05, 2022

4

Atendimento: Ótimo. Funcionários prestativos e sempre atentos a atender às necessidades dos hóspedes. Estética/limpeza: Lobby, restaurante, áreas comuns e quarto sempre bem apresentados, limpos e agradáveis. O único ponto negativo é o piso laminado do quarto que já estava estufado e apresentando ruído ao pisar por conta, provavelmente, da água ao sair do chuveiro. Preço: Justo. Tem um bom custo/benefício. Restaurante: Café da manhã completo, e ótimas opções para almoço e jantar, nós quais os pratos chegaram ao ponto do pedido e tiveram uma demora razoável. Quarto: Serviço de limpeza excelente; o quarto estava sempre limpo e arrumado. O tamanho e ergonomia são satisfatórios. O ar condicionado é bem dimensionado e atende às necessidades. A qualidade de imagem da TV e a quantidade de opções para assistir não atende; bem limitado. O banheiro é espaçoso e o chuveiro atende muito bem. A cama/colchão king size é firme na medida certa e confortável com boa quantidade de travesseiros. O cofre é de fácil operação e funcionou normalmente, sem sinal de violação. O frigobar tem boas opções.Assim, com pequenas ressalvas, a estadia nesse hotel foi excelente e recomendo.

Thomas K

Jun 21, 2022

4

Habitaciones limpios y amplios. Cafetera (cápsulas) y buen cafe en la habitación. Habitacion con minibar. Lastimosamente ninguna ventana para abrir.Ubicación práctica al lado de la carretera. Un poco de ruido a pesar de las ventanas gruesas. Gimnasio (pequeño)de 24 horas con unos equipos para cardio y pesas.Para más deportes: se puede comprar unamembresía diaria de Sportium donde hay muchas opciones - incl. Piscina, sauna, turco, canchas de fútbol, squash y mucho másUn Walmart Express en la planta baja es definitivamente un gran plus.

Fernanda Molina

Jun 21, 2022

5

Estuvimos en el bar el pasado jueves 16 de junio. Estuvo excelente el servicio del mesero. Solo se nos hizo algo raro q al momento de pagar la cuenta no servían las terminales para pagar con tarjeta y tuvimos q ir a la recepción a pagar. Sobre todo es raro xq estaba todo vacío y el mesero insistía q si no podíamos pagar en efectivo, nos pareció como q se quería quedar con el dinero de la cuenta.

Esme Mendoza

Jun 05, 2022

5

Muy buen hotel para hospedarse por viaje de negocios. Excelente serviciolos empleados siempre atentos a las necesidades de los huéspedes. Roberto y Jhon son meseros muy serviciales.

Laura Moya

Jun 05, 2022

5

El servicio muy bueno. La habitación limpia y cómoda. La comida buena. La ubicación de acuerdo a mis necesidades.

Polydellsi Industries Mexico

Apr 05, 2022

3

Las habitaciones son de regular a malas. No tienen estacionamientos a pesar de que están en un centro comercial y esta en 120 pesos. La verdad por el precio de las habitaciones es recomendable un fiesta inn o un fiesta americana.

Mariana Valdivia

Apr 05, 2022

4

Estuvimos hospedados 4 días,la ubicación del hotel es muy buena ya que es fácil desplazarte. Quiero felicitar a Roberto y John de AYB nos atendieron varias veces en desayuno y comida, siempre muy amables y atendiendo todo lo que les pediamos, quedamos muy contentos con ellos, pocas veces se ve esa actitud de servicio de esa manera siempre dando más de lo que les pides, teniamos varias opciones para salir a comer pero decidiamos comer en el hotel por sus atenciones y servicio.En cuanto a recepción, las chicas en cuanto su actitud y comunicación con los huéspedes falta mucho por mejorar, extendimos unas noches y no sentimos el apoyo para la reserva y tambien la limpieza de la habitación no la hacian hasta las 4.00 pm nos dijeron que era porque teniamos el letrero de no molestar y lo tenian en camaras cuando ese dia no fue asi. Lo del estacionamiento tambien es MUY incomodo y poco práctico, deberian de tener una tarifa por dia.

Axel Hernández Orduña

Mar 05, 2022

3

Me hospedaje en el Hotel NH Valle Dorado y mi estancia en general fue muy buena, sobre todo la actitudque mostraron los Meseros Roberto y Jhon fue más que excelente, también el Señor que estuvo en Recepción Carlos fue muy amable y una actitud formidable y excelente actitud de servicio.En general puse 3 Estrellas porqué tuve mala experiencia con dos personas del servicio del Hotel la recepcionistaLucero y un Mesero que estaba en la tarde el cual su nombre es Edwin, estas dos ultimas dos personas se merecen un cero por el pésimo trato que me dieron ya que la recepcionista Lucero se puso a discutir conmigo porqué no me quería dar las facturas como las había solicitado de manera inicial y Edwin me quería mandar a seguridad por el enojo que mostré al no quererme dar las facturas a como las h había solicitado, prácticamente Edwin me encaro y me amenazo. Estas dos ultimas personas Edwin y Lucero no deben ser el rostro e imagen de un Hotel como lo es NH México City Valle Dorado.Muchas gracias por su atención y gracias a las personas que si hicieron de mi estancia de maneraagradable y las mencioné.

kateryn García

Mar 05, 2022

4

Me gusto la organización en las habitaciones, en general es bastante limpio. Tiene la ventaja que al ser dentro del centro comercial tienes un Walmart, salón de belleza. AT&T y algunos restaurantes cerca.El servicio los dos primeros días estuvo un poco lento en el restaurante, pero después de que manifesté mi inconformidad mejoró. Roberto y John del restaurante fueron muy amables

Tram Tran

Mar 01, 2022

5

I was impressed with the hotel. It was beyond my expectations. I get 4-stars quality at a deal! The staff from the front desk to the cleaning ladies was attentive and considerate. The room is clean and bed is comfortable. Wifi is excellent and free. There were a mini refrigerator and safe in the room. My husband and son loved breakfast with the fresh and delicious offerings next to a great view. Service was both personalized and professional. Great room service. I highly recommend. We're coming back here when we are in Mexico City.

Gustavo Jenkins

Feb 13, 2022

3

Food is good, being inside a Shopping Center also adds great value. However, gym is not good, needs reservation and nobody respect the hours. Rooms are beautiful but cold, no extra blankets in room. Food is really good. Sadly restaurant closes at 10pm. Rooms are not isolated, I was able to hear people in the rooms next to mine. Also cars noise in the highway. And I was in 6th floor. So is a noisy hotel.

Von GodA

Jan 20, 2022

5

Clean and comfortable. Friendly staff. The food is good too.

Email1 Email1

Dec 11, 2021

4

Room was good smelled fresh clean. Good views in shopping centers hotel.. restaurant in hotel was good service was good just no hot water service was disappointing

Norman Bennett

Nov 29, 2021

5

Hotel Restaurant... Very Friendly and Attentive, Good Fresh Food at a Nice Price with Professional Service... Excellent.

Maiara Silva

Sep 05, 2021

5

I came to be quarantined before going to Europe.I have nothing to complain about the NH Hotel.Wonderful reception, very fast service and super attentive staff.Thank you NH hotel 🤍 God keep blessing!

Gilmar Primo

Jul 05, 2021

5

Todos funcionários são de extremo atencioso. Carismático e certamente leal ao cliente não há dúvida. E maravilhochegar na recepção, nósda sensaçãoque eatamos voltando pra casa. Em particular o atendimentoEdwin Hernades tem uma goma toda especial de atendimento.

Luciane Potter

Jul 05, 2021

5

Sou brasileira e estou passando uma estada excelente no hotel. O café da manhã é muito bom e o atendimento do Sr. Roberto que atende no “desayuno” é excelente!

Andre Oliveira

Jul 05, 2021

5

Excelente atendimento em geral , gracias Edwin Hdez , su atendimento foi prefeito , sempre muito atencioso ! Um abraço e até a próxima !

guimaraes pontes Adalberto

Jul 05, 2021

5

Edwin udez otimo atendimento muito atencioso parabens.

David Jimenez

Jul 05, 2021

5

When We Travel to Mexico City, Our Favorite Hotel & Resturant is Hotel NH. Service is Great & Staff very Friendly. The Dining Room have Beautiful Views overlooking the Mountains. Food is Very Good & Cooked right. Nice Variety of Meals to choose from. Our Waiter Edwin does a Great Job & I Highly Recommend Staying at this Location. There is a Parking Garage & Retail on Several Floors have everything that You would Need! This Location is Perfect Thank You, We are from USA.

Lynn Choi Perrin

Oct 20, 2019

5

I had a lovely stay at the NH Valle Dorado for 6 nights. The room was clean and modern with a comfortable bed. Originally my mini bar fridge was not working but one call and 10 min later they exchanged it with a unit that worked. The restaurant breakfast and dinner was tasty and they have great servers. The only sad part is that the restaurant doesn’t have a liquor license, but the 24 hr room service was greatly appreciated.

Ana Marie Gonzalez Cruz

Jun 17, 2019

5

I'm giving this hotel a 5 star because the employees, specifically the waiters Roberto, Norma, Edwin, Olivia and the cooks made my stay here so amazing. The kind of service I received from every single one of these individuals was exceptional, always making me satisfied and looked forward to seeing their faces every morning. The only real complaint is how hard the beds are. I felt like I was sleeping on a Flintstones bed and had a rock for a pillow. I would wake up every day in back pain. I would also like to point out 2 amazing individuals - Olivia and Leticia. Super friendly and provides above and beyond service. I spent my birthday at NH even though I was there for work but Olivia made it special for me by giving me flowers alongside a smile. Great GREAT people.

Myra Rodz

Jun 09, 2019

5

Everyone is very friendly great service. Clean rooms. Have stayed here twice. They have a breakfast. My only complaint is key card for room has to be activated almost every day.

Oreooo

Jun 09, 2019

4

Such great service here! Robert did a excellent job making sure me and my group were happy ! Breakfast has been delicious!

Andrea Tamez

Mar 25, 2019

5

I’ve been here for a while now on business and tried some other hotels but find myself always coming back to this one. Hospitality and great service has been the key! Whoever you meet (Ale, Marifer, Rafael, Joshua, Letty, Olivia, Roberto, John, Ruben~ from front desk to room service) will find you with a smile and great will to assist! Also rooms, restaurant and gym have been improved recently! 👍🏻👍🏻

DWhiteUK

Hotel with a heart

5

Great hotel to stay in Mexico: very modern and clean with all the facilities and strong WiFi. What is particularly nice is the team at NH Valle Dorado: Diana in RecepciÃ³n was always helpful and...

CarlosCampos1966

Very nice and convenient

5

The hotel is very good. Location is convenient, rooms clean and the Breakfast is awesome. Good meeting rooms and the wifi service is realiable I definitely recommend this hotel for a business stay in...

Road422929

NH Valle Dorado

4

The NH Valle Dorado is a nice modern decor hotel located in a small shopping mall. The mall has restaurants and stores with anything you might need. The staff are friendly and accommodating. I...

NH Mexico City Valle Dorado, Mexico City

NH Mexico City Valle Dorado

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NH Mexico City Valle Dorado, Mexico City

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