Zoëtry Paraiso de la Bonita Riviera Maya
Carretera Chetumal-Cancun, Km 328, SM 31, Near Petempich Bay, Puerto Morelos, 77580, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
90
Pets
Yes
25
May
Zoëtry Paraiso de la Bonita Riviera Maya, Puerto Morelos
Price & Availability
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Overall
Excellent
4.4
321 reviews
5
2227
4
502
3
228
2
113
1
96
Customers Review
Value 4.2
Location 4.6
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.1
Amenities 4.6
Condition 4.5
Quality 4.8
Recomendation 85.1%
“Fel free to feel judged everytime. Ask for a drink and watch how the bar tender or manager ask you if you're suitable to have one more drink. Feel observed hoy you ask for one more beer at the bar and expect to be called by the management to preach about your behavior last night.
Last issue I had was that I ordered room service at 1 am asking for a gin and tonic and they sent a manager in order to tell me that that was not suitable because of something about wellness sh... I don't care! I want a drink at 1 am and that's entirely why you're here about!
Of course, they ask for tips and service as they're enough. Never again. Never.
At the end, I decided to finish my trip 2 days earlier than scheduled
If you're looking for nice and fun vacation, consider going to anywhere else.”
— David R Hernandez G
“Lets starts with the good parts.Very nice and large rooms with lots of decoration and great view of the ocean. This is a resort for those looking to relax all day with minimum distractions as there are no activities at the resort either in the morning or at night.The resort is small, but has lots of greens and nice views.Restaurant and bar services are very weak and takes for ever to get anything. Even ordering a bottle of water at the restaurant or pool side took at least 30 mins. On average ordering food took 45 mins. So you have to waste a lot of time waiting.It seems staff are very used to get tips and they just wont do anything unless you tip them well. If you don’t tip once, then you wont get any service and you get ignored. (I have never had the same experience in other resorts or hotels and I do tip).Overall would not recommend. It does not worth the price.”
— Payam Tarifard
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