The good: The staff was great. The room was rather nice (we had a junior suite). Great views. Amazing location. The restaurant downstairs had amazing food (try the liver and/or the wienerschnitzel) and the warm and liquidy chocolate cake. Room service comes from the same kitchen and is equally good. The bad: A spa without a hot tub or pool and a sauna and steam room that didn't work. The staff really tried to help, but the saune a just sat there at 45°C and wouldn't budge. The steam room made lots of sounds, suggesting that steam was imminent, but alas, after 30 minutes we gave up on it. No USB ports in the room, requiring the use of adapters and converters. USB power ports should be a regular staple in all hotel rooms at this point. No sound system to plug your own devices into. The Odd: The bathroom has an odd layout with too many doors that get in each other's way. Not too bad though. Music boxes built into the wall. I kid you not - you pull on a string and music starts playing as the string retracts. One above each nightstand. Do with that what you will, but seemed like a German form of cute to me...

Great location... great restaurant. Spent three days and two nights and had no issues. The breakfast buffet is served in the Atrium Cafe. Standard European breakfast. I also ate at the Aigner restaurant, which has a Austrian German centric menu that was great. There are several museums and historic sites that are not far to walk. ...and you have shops and restaurants in the square across the street.

Rooms incredibly small. Some of the staff tended to be rude and unhelpful. Evening services including room service extremely limited and not as advertised, nor even really available. Every snack in the minibar contained peanuts 🤦‍♂️🤦‍♂️. Not five star and definitely not what I’d expect from the Sofitel. Avoid - there’s much better places in Berlin.

We had a wonderful stay at Sofitel Gendarmenmarkt during 3 nights. We were given a room on the 5th floor with a small balcony and a view on Gendarmenmarkt. The view on those ancient buildings with the Berlin TV Tower on the back is fascinating. Service was excellent, the bed very comfortable as always in Sofitel, small details of French art-de-vivre are also enjoyable for expatriate like me: Evian bottle, Lanvin amenities, Yves Delorme bathrobe, good wine and cheese at the adjacent restaurant called Aigner. Totally recommendable!!

Impeccable service. Great breakfast restaurant, and the room living up to it's five star rating. I hope to stay there again when visiting Berlin again. If you have visited Berlin Stadtmitte long time ago, prepare for a surprise. The entire are is transferred into a dynamic and pleasent district for shopping, dining and enjoying Berlin.

The Sofitel Berlin gendarmenmarkt is ideally situated in the city center. Just a few steps from the subway, and right in the middle of the city’s “must sees”. A friendly and professional welcome...

Very nice hotel with all you can expect from a 5 stars hotel. personnel very kind and always available. rooms are really good and clean. excellent breakfast. the wellness center is also very good.The...

We had the most wonderful stay in this hotel. All the style and elegance you would expect, housed in a lovely old building. The staff were incredible and could not do enough for us. I will...

I had the pleasure of staying here with my wife for our 25th Wedding Anniversary. The whole experience was fantastic from start to finish. Fabienne in reservations was super and made sure that we got...

Great location. Near main tourist attractions and easily accessible by underground or walking. Surrounded by good restaurants and shopping. Breakfast buffet in hotel is wonderful. My wife and I had...

We are in the hotel for 5 nights in a junior suite. We are already there for 3 nights and we are really happy. The hotel is really clean and quite. The breakfast is really good and the choice is...