Dreams Natura Resort & Spa
Sm 31 Mz 03 Lote 101-21 Km 332 Carr Cancun - Tulum, Near Petempich Bay, Cancun, 77500, Mexico
Rating
1.7
Price Level
$$$$
Rooms
553
Pets
Yes
from ARS 2,323,528.02
24
May
Dreams Natura Resort & Spa, Cancun
Dreams Natura Resort & Spa
Inspired by the surrounding Mayan jungle, Dreams Natura Resort & Spa in beautiful Riviera Cancun offers a unique Unlimited-Luxury® experience, including incredible accommodations, outstanding activities, and delicious dining. Facing the Caribbean Sea on a white-sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy modern design and luxurious accommodations infused with elements of nature. Rest and relax at the sumptuous Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes, play at the water park or enjoy the infinity pool.
Սակագինը և Առկայությունը:
Select your room
Junior King Suite (Tropical View) ·
All Inclusive · King
Early Booking discount -231.00
Non Refundable
Junior Double Suite (Ocean View) ·
All Inclusive · Double
Early Booking discount -252.85
Non Refundable
Junior Suite (with View) ·
All Inclusive
Package Rate
Non Refundable
Preferred Club Junior Suite (Limited Ocean View) ·
All Inclusive
Early Booking discount -275.15
Non Refundable
Junior Suite (Ocean View) ·
All Inclusive
Package Rate
Non Refundable
Preferred Club Junior King Suite (Ocean View) ·
All Inclusive · King
Early Booking discount -297.46
Non Refundable
Preferred Club Oceanfront Double Room ·
All Inclusive · Double
Early Booking discount -308.02
Non Refundable
Junior Suite (Limited Ocean View) ·
All Inclusive
Package Rate
Non Refundable
Preferred Club Master Suite (Ocean View) ·
All Inclusive
Early Booking discount -351.96
Non Refundable
Oceanfront Club Double Room ·
All Inclusive · Double
Package Rate
Non Refundable
Standard Room ·
All Inclusive
Package Rate
Non Refundable
Junior Club Suite ·
All Inclusive
Package Rate
Non Refundable
Junior Club King Suite ·
All Inclusive · King
Package Rate
Non Refundable
Preferred Club Oceanfront Master Suite ·
All Inclusive
Early Booking discount -418.08
Non Refundable
Junior Suite ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive · Double
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Poor
1.7
3 reviews
5
481
4
157
3
61
2
29
1
59
Customers Review
Cleanliness 4
Comfort 3
Amenities 2
Condition 3.5
“Increíble para viajar con niños o adultos, la calidad de un dreams pero el plus de los toboganes y tirolesa para niños y adultos, la comida como siempre deliciosa, sin duda regresaría. Porque cuenta con todo lo que necesitamos para pasar un buen momento.”
— Carla Yosdi Arcos
“We went for a wedding and had so many issues. Check in took over 3 hours, rooms we had reserved were not available. Fir a new hotel things were falling apart. Literally saw the stairs break in 4 different spots during our stay, rooms even on the 3rd floor had water leaking. Food was ok but you never knew what restaurants were actually open. The day report might say Italian but then you go to Italian and it was not open go to seafood, Buffett only open fir breakfast and I was surprised that it was serve yourself VS them serving you items especially during Covid. Everyone touching the same tongs, containers etc ( only place I felt hit taking Covid precautions). No food available at pool or beach so it was a long wait for lunch. Snack shop had a huge hole in the ceiling. Beach was terrible. 46 in our group and not one of ya swam in it. They have rivers flowing on both sides of the resort to drain the mangroves dumping black thick substance into the swim area. Same mangroves with alligators etc. Zip line takes hours as it takes a long time to get someone hooked up and then they have to bring the harness back to the top. Lazy river was fun but not heated so it was freezing. Floors really slick in the main areas, we saw atleast 10 people fall and 3 in our group actually hurt. We had the presidential suite and the room had a lot of issues, the outside lights didn’t work and neither did our pool. Also no butler as told, no turn down etc. Spoke to 4 different managers throughout our stay and none really cared. We had a total of 12 maintenance people in our room during a 7 day stay, we wanted the bigger room for our group and pool to avoid being around as many people and Covid precautions . On a Positive the staff at the pool was great, the restaurant employees did a great job as well. They are limited in how they can help though. We had a friend who is a big guy ask for an extra appetizer and they denied him, they let him order another entree but then didn’t bring it all. Pools are great and we spent most our time there, no night time activity except for karaoke in the lobby every night. No mini bottles of alcohol in your room (Covid, not sure how individual bottles make a difference), overall not a great experience and as a group we all have agreed we would have gone somewhere else. On a scale of 1-10 I would rate a 6. After working with our travel agent the hotel is giving us a few comp nights to try and show us what they can do. I appreciate the offer and will change my review if the next experience is better. Hotel didn’t want to offer anything but for the amount of money we paid for 8 nights in a presidential site you would think they would have even offered a massage while we were there. At this time if I had to make a recommendation I would look elsewhere. It is also in the middle of nowhere if you want to go to Cancun it is $160 for a shuttle. Again the waitstaff is great and so our the pools so if that is all you really care about then this is fine.”
— April Barthelmess
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