Best Western River North Hotel
125 W Ohio St, Near House of Blues Chicago, Chicago, IL 60654-7168, United States
Rating
4.1
Travelers Choice
2021
Price Level
$$
Rooms
150
Pets
No
26
May
Best Western River North Hotel, Chicago
Price & Availability
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Overall
Very Good
4.1
965 reviews
5
1350
4
1115
3
401
2
155
1
97
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.1
Neighborhood 4.5
Amenities 4
Condition 4
Recomendation 88.6%
“The lobby had a odor. The sheets were not white they were quite dingy. I was so so disappointed. The beds are so hard it feels like you are laying in a board. It was 90 degrees out and you could control the temperature they have them preset. The room would not cool down. It was advertised as 2 queen size beds but they were only full size. They only put 1 face towel in the bathroom. The elevator wasn't even big enough to fit the hotel carts in we had a hard time trying to get it in the elevator. When we finally did there was only room for 1 person to ride. It wasthe worst Best Western that I have ever seen. I paid $150.00 for this room that wasn't fit to sleep in. I could not stay there I left. I tried to speak to the manager but the staff was quite rude. That was $150.00 wasted. If you are looking for a Clean and Comfortable Room. This is not the PLACE FOR YOU!!!”
— Michelle
“We found the staff to be wonderful and quite friendly. The rooms were small but very clean. When we asked staff for suggestions for places to eat outside of the hotel they were eager to suggest some great places. I would definitely recommend this hotel to anyone who needs to stay somewhere close to the Thompson Center. I also really appreciated the on site parking, as the other hotel we looked at used a parking lot that was over a block away!”
— Tracy Pippins
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