Courtyard New York Downtown Manhattan/Financial District
215 Pearl Street, In New York (Manhattan), Near Brooklyn Bridge, New York, NY 10038, United States
Rating
3.8
Price Level
$$$$
Rooms
200
Pets
No
20
May
Courtyard New York Downtown Manhattan/Financial District, New York
Price & Availability
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Overall
Good
3.8
639 reviews
5
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0
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Customers Review
Cleanliness 4.1
Comfort 4
Amenities 3.7
Condition 4
“HORRIBLE. ON TUESDAY I BOOKED THIS HOTEL THROUGH HOTELS TONIGHT, A THIRD PARTY APP I HAVE USED MANY TIMES. THE CHECK IN CLERK WAS NOT THERE AND THEY HAD A DUMB SECURITY GUARD WITH MINIMAL COMMAND OF ENGLISH CHECKING PEOPLE IN. HE TOLD US IF WE BOOKED AFTER 10PM HE DID NOT HAVE OUR RESERVATION AND THERE WAS NOTHING HE COULD DO FOR US. HE EVEN SUGGESTED STAYING IN THE LOBBY AND THREATENED TO CALL THE POLICE ONE PERSON! I ASKED THE APP TO CALL THE LOBBY SO WE COULD CHECK IN AND HE REFUSED TO ANSWER THE PHONE! APPARENTLY THE MANAGEMENT LEFT HIM TO DO THE OVERNIGHT SHIFT AND NO ONE COULD HELP ME. I HAD TO LEAVE AND DID NOT EVEN GET OFFERED A REFUND. TRAUMATIC.”
— Christina Morgan
“The hotel is clean, the staff is polite , and it’s a quick trip to NYC. We stay here frequently and have never encountered any problems.”
— Stive Kory
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