Sunscape Coco Punta Cana
Cabeza de Toro, Near Dolphin Explorer, Near Bavaro Beach, Punta Cana, NA 23000, Dominican Republic
Rating
3.4
Price Level
$$$
Rooms
1055
Pets
No
from $ 1,802.85
22
мая
Sunscape Coco Punta Cana, Punta Cana
Price & Availability
Select your room
Deluxe King Room (Tropical View) ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Deluxe King Room (Tropical View) ·
All Inclusive · King
Non Refundable
Sun Club Tropical Adults Only Superior King Room ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Superior King Room (Pool View) ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior King Suite (Tropical View) ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior Suite (Tropical View) ·
All Incluisve
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior King Suite (Pool View) ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior Double Suite (Pool View) ·
All Incluisve · Double
Cancel free of charge before Fri, 17 May 2024
Sun Club Tropical Adults Only Superior King Room ·
All Inclusive · King
Non Refundable
Sun Club Adults Only Junior King Suite with Pool Access ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Standard Double Room (Pool View) ·
All Inclusive · Double
Non Refundable
Sun Club Adults Only Honeymoon Junior King Suite ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior Double Room (Tropical View) ·
All Inclusive · Double
Non Refundable
Sun Club Adults Only Junior King Suite (Tropical View) ·
All Inclusive · King
Non Refundable
Sun Club Adults Only Swim-Up Junior King Suite ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Oceanfront Adults Only Junior King Suite ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior Double Suite (Pool View) ·
All Inclusive · Double
Non Refundable
Junior Suite (Pool View) ·
All Inclusive
Non Refundable
Sun Club Adults Only Honeymoon King Suite ·
All Incluisve · King
Cancel free of charge before Fri, 17 May 2024
Sun Club Adults Only Junior King Suite with Pool Access ·
All Inclusive · King
Non Refundable
Sun Club Adults Only Honeymoon Junior King Suite ·
All Inclusive · King
Non Refundable
Sun Club Oceanfront Adults Only Honeymoon Suite ·
All Incluisve
Cancel free of charge before Fri, 17 May 2024
Sun Club Oceanfront Adults Only Junior King Suite ·
All Inclusive · King
Non Refundable
Sun Club Adults Only Honeymoon King Suite ·
All Inclusive · King
Non Refundable
Sun Club Oceanfront Adults Only Honeymoon King Room ·
All Inclusive · King
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
OK
3.4
9 reviews
5
6586
4
3189
3
1935
2
1167
1
1406
Customers Review
Location 2.8
Cleanliness 3.2
Comfort 3.3
Neighborhood 3.5
Amenities 3.7
Condition 2.7
Recomendation 44.6%
“Excelente, muy buena atención, sus trabajadores son muy amables, volvería a ir.”
— Rafael Andrés
“The layout of Be Live is great, but the service and operations are terrible. Worst I've ever witnessed.You start your stay to learn that you can't schedule any dinners for the first 2 nights. First, they don't mention this at check in. When inquiring about dinner, they'll say it needs to be scheduled during breakfast, and you can't reserve dinner for that night. So the 2nd day you go to reserve a table at breakfast, only to learn it's for the following night (day 3).Then, you try going to the beach (I was here in June), it's completely filled with dead seaweed. Meaning, I did not once swim in the ocean here, because you simply cannot. They don't mention this to you at check in either.For room service, they don't restock the mini fridge like they say they would. We also lost power twice during our stay (couple hours each time).The buffet area for breakfast is a horrible environment. The food is mediocre, and would be okay, but each day is a struggle. They do not maintain the tables, meaning, even if it's only 30% full, the other 70% of empty tables will be filthy with no silverware. I actually had to ask where the cleaning supplies were to clean a table for myself, the tables sit dirty for hours.Many of the employees act as if they don't want to interact with you, and seem to be quite frustrated if you ask them a question. If you ask something outside of an employee's specific role, they won't have any answer for you. I will say, there are a select 2 or 3 employees I encountered that were great, but not the rest.The all inclusive drinks are terrible tasting, only good for maybe college kids, unless you want to drink the local beer (similar to Miller lite). I actually had to leave the resort to buy my own booze, as they don't offer any "premium" drinks on the menu.They offer free wifi, but it's very slow. Only works on part of the premises, so will be very spotty. Videos cannot be played, can only perform basic operations.Music played is very random as well, I listened to so much Christmas Music in the main buffet area (in June), which just made me laugh at this point.Bottom line, the resort is beautiful (minus the beach), but don't expect good service. Customer experience is not a priority here. If you ignore the beach, the employees, the inclusives, and keep to yourself at the pool, it's not so bad... but only in that circumstance.Shout out to Anthony, he serves at the beach/pool, and restaurants... he does a fantastic job, is very attentative, proactive, and takes care of the customers.”
— Ron Mueller
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