Renaissance Boston Waterfront Hotel
606 Congress Street, Near Boston Convention and Exhibition Center, Boston, MA 02210, United States
Rating
4.4
GreenLeader
2024
Price Level
$$$
房间
471
Pets
No
從 $ 2,499.86
23
May
Renaissance Boston Waterfront Hotel, Boston
Price & Availability
Select your room
Standard 2 Double Room ·
Room Only · 2 Double
Non Refundable
Standard King Room (Harbour View) ·
Room Only · King
Non Refundable
Standard 2 Double Room (Harbour View) ·
Room Only · 2 Double
Non Refundable
Standard King Room (Harbour View) (Accessible) ·
Room Only · King
Non Refundable
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
Non Refundable
Standard 2 Double Room ·
Bed & Breakfast for 2 Guests · 2 Double
Package Rate
Non Refundable
Standard King Room (Harbour View) ·
Bed & Breakfast · King
Non Refundable
Standard 2 Double Room (Harbour View) ·
Bed & Breakfast · 2 Double
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
1000 reviews
5
710
4
690
3
200
2
69
1
36
Customers Review
Value 4.7
Location 4.8
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.6
Amenities 4.3
Condition 4.6
Recomendation 90.3%
“Despite the negative reviews, we thought to give this hotel a try. After spending 2 nights and 1000$ CAD, it lived up to it’s negative reviews.First, wifi was an additional 20$/night which is totally unacceptable for a hotel that charges 500$ CAD a night.Second, we did not receive any housekeeping while we were out enjoying the city. When we came back around 4pm, the room looked exactly like we left it. We complained to management and they offered to send a housekeeper at 5 pm when it was too late - we were tired and getting ready to take a nap.Last, after complaining to management, we asked for complementary breakfast for the next day. They only offered us 1 complementary breakfast for a family of 3. Really? Was the extra 20$ worth leaving a customer unhappy?This was the management’s chance to redeem themselves by satisfying an unhappy customer. Instead, the manager called us a liar and told us to leave if we didn’t like it. Great job buddy, you really handled that one smoothly 👍I’m sure they’ll respond to this review with a generic answer that will give the perception of meaningful action being taken but nothing will be done in the end.Don’t take my word for it though, read the other negative reviews and you’ll see a common pattern repeat itself.”
— Farzad Towhidi
“Selected this hotel due to its proximity to the harbor and lower cost (than other properties), using my AAA discount. Just prior to arrival, I read several negative reviews and was nervous about what to expect at that point. Yes, our views of downtown also show a lot of construction -- but that hardly is the hotel's fault. Valet was $50 per night...just $11 more than self-park per night...so in the big scheme of things, not so bad. Comparable with other larger cities. Room was spacious, bed and sheets were comfy, shower was great (solid pressure and good heat), and the AC was able to cool the room down (some hotels limit this to 65 degrees). Someone also mentioned that the room wasn't made up by housekeeping daily - and I'm not sure how it is in Boston, but everywhere we've traveled since March 2020 has limited this due to COVID (less contact and reduced staff). Prices in general on the east coast are higher than the Midwest (where we are from) but this hotel is comparable in price to what is charged in Grand Rapids or Detroit (Michigan).”
— Dianna Stampfler
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