The Ritz-Carlton Istanbul
Suzer Plaza, Askerocagi Caddesi, No. 6, 34367 Elmadag/Sisli, Near Taksim Square, Istanbul, NA 34367, Turkey
Rating
4.6
Certificate of Excellence
2018
Price Level
$$$$
Rooms
243
Pets
No
27
мая
The Ritz-Carlton Istanbul, Istanbul
The Ritz-Carlton Istanbul
Price & Availability
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Overall
Wonderful
4.6
337 reviews
5
1077
4
305
3
86
2
25
1
11
Customers Review
Value 4.5
Location 4.2
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.3
Amenities 4.7
Condition 4.7
Quality 5
Recomendation 90.1%
“The rooms are beautiful and spacious. They have a full stocked minibar with some complimentary items that you can drink or eat. There is a nice working desk near the windows. Had a great view of the city too. The only reason why I gave 4 stars is because of the following reasons.
The reception did not note down correctly on the rooms for my change in pillows. I had to changed the pillows within my group as we know that they are not well verse in english when we speak to them.
Other than that the breakfast has marvelous selection and was shock that they have Bacon (pork). I was observing the service staff and the manager at the restaurant has a great personality. The staff need to show him more respect. The staff just took away the glass of water from the manager's hand when he was going to serve it to us. Though we may not look like the rest of the rich guest, but that does not mean our request can be ignored. I got annoyed by the service staff forgetting our request many times (throughout my stay) and only the manager remembered. Kudos to the manager for being professional and he even helped me take better pictures of the view from the restaurant. I did not catch the manager's name, but Ritz Carlton you need to reward this man for upholding your service standard through all the disrespect that the staff showed him.”
— Eudy Oh
“The hotels location is good and the staff are very helpful however on the first night there was no turn down service which we only realized on the second night when it was actually done plus, their ability to call for taxi’s like any other 5 star hotel is a lacking. We had to wait a decent amount of time for a taxi every time and the concierge and reception barely picked up their phones when we tried to order one in advance knowing about this issue. Also, quick note: the rooftop (outdoor) swimming pool is deceptively small so don’t go by the pictures on their website and it’s always full as you’d imagine. :)”
— Sanam Sharma
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