El Dorado Royale
Km 45, Carretera Cancun - Tulum, On the beach, Near Playacar Golf Club, In Playa del Carmen, Riviera Maya, 77710, Mexico
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
غرف
476
Pets
No
من KRW 3,139,131.97
23
May
El Dorado Royale, Riviera Maya
Price & Availability
Select your room
Luxury Suite ·
All Inclusive
Holiday offers
Non Refundable
Standard Room ·
غرفة فقط
سعر البك
Non Refundable
Luxury Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% خصم
Cancel free of charge before Sun, 28 Apr 2024
Beachfront Suite ·
All Inclusive
Holiday offers
Non Refundable
Premium Suite ·
All Inclusive
سعر البك
Swim-Up Junior Suite ·
All Inclusive
Holiday offers
Non Refundable
Beachfront Junior Suite ·
غرفة فقط
سعر البك
Non Refundable
Beachfront Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% خصم
Cancel free of charge before Sun, 28 Apr 2024
Standard Suite ·
All Inclusive
سعر البك
Junior King Suite ·
غرفة فقط · King
سعر البك
Non Refundable
Junior 2 Queen Suite ·
غرفة فقط · 2 Queen
سعر البك
Non Refundable
Swim-Up Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% خصم
Cancel free of charge before Sun, 28 Apr 2024
Beachfront Swim Up Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% خصم
Cancel free of charge before Sun, 28 Apr 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
7 reviews
5
12580
4
2741
3
1046
2
564
1
387
Customers Review
Value 4.2
Location 4.5
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.4
Amenities 4.6
Condition 4.5
Quality 4.3
Recomendation 83.6%
“It's shocking to read that this is considered an upscale, all-inclusive resort. This was not our experience at all.
In our group of people, check-in took over an hour each. Rooms were not available when we arrived, either. When we got to our rooms we were shocked... Nothing worked. Our main phone didn't work, we had poor water pressure with lukewarm water, our TV wouldn't turn on, the blow-dryer didn't work, and the jacuzzi would not plug.
The all inclusive food and drinks are subpar, at best. There is no fresh guacamole or salsa, it comes straight from a jar. You cannot order food poolside and must go to a sit down restaurant to eat. There is room service, but you are limited as to how many entrees you can order at once. The portions are extremely small and there is very, very limited seafood. The food is not great- bland as can be. The drinks are watered down and when it gets busy at the pool, they simply stop making blended drinks. When it gets busy at the bar, they stop making everything. Upon asking for a martini, I was given a shot of vodka with an olive in a plastic cup. For the money, I expect a little better.
The pool is fine, but the hot tub didn't work and the other one was a 15 minute walk away. The bar at the pool is small and gets crowded and there are not many additional options to get a drink. There are not many additional options for pools, either. Additionally, there are many hidden extra charges. You want Sake at the Japanese restaurant? It will cost extra. You want a blended drink in a fun, coconut cup? It costs extra.
The beach is not well kept, you are better off walking 15 minutes to the nicer resorts and using their beach which is beautifully maintained.
The late night tacos were delicious and one of the few things worth eating. Overall, I was very disappointed and have no intention of ever going back.”
— Morgan S
“Es un exelente lugar para relajarce y disfrutar de la playa y un exelente servicio.”
— Victor Manuel De La Cruz Alberto
Similar Hotels you may also like
Popular properties similar to El Dorado Royale