El Dorado Royale
Km 45, Carretera Cancun - Tulum, On the beach, Near Playacar Golf Club, In Playa del Carmen, Riviera Maya, 77710, Mexico
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
Rooms
476
Pets
No
from ZAR 42,426.03
24
May
El Dorado Royale, Riviera Maya
Price & Availability
Select your room
Luxury Suite ·
All Inclusive
Holiday offers
Non Refundable
Standard Room ·
Միայն Սենյակ
Package Rate
Non Refundable
Luxury Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% discount
Cancel free of charge before Mon, 29 Apr 2024
Beachfront Suite ·
All Inclusive
Holiday offers
Non Refundable
Premium Suite ·
All Inclusive
Non Refundable
Swim-Up Junior Suite ·
All Inclusive
Holiday offers
Non Refundable
Beachfront Junior Suite ·
Միայն Սենյակ
Package Rate
Non Refundable
Beachfront Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% discount
Cancel free of charge before Mon, 29 Apr 2024
Standard Suite ·
All Inclusive
Package Rate
Junior King Suite ·
Միայն Սենյակ · King
Package Rate
Non Refundable
Junior 2 Queen Suite ·
Միայն Սենյակ · 2 Queen
Package Rate
Non Refundable
Swim-Up Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% discount
Cancel free of charge before Mon, 29 Apr 2024
Beachfront Swim Up Junior Suite ·
More Inclusive
PRESUMMER 55% - 55.00% discount
Cancel free of charge before Mon, 29 Apr 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
7 reviews
5
12580
4
2741
3
1046
2
564
1
387
Customers Review
Value 4.2
Location 4.5
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.4
Amenities 4.6
Condition 4.5
Quality 4.3
Recomendation 83.6%
“Pros:
- LOVE the sustainability focus
- Staff is very kind, fun, and accommodating
- Rooms are beautiful! And comfortable!
- Everything is always clean
- Many areas to lounge, never felt like it was a competition to find a spot for the day
- The resort is large enough that I often felt like we had the place to ourselves
- Walking around at night is idyllic
- Beach is well maintained, raked daily
- I think they use something other than chlorine in the pools which made it very nice and fresh feeling
Cons:
- Food was not what I would call gourmet
- Not enough food that actually comes from the area, would love to see more traditional Mexican food.
- The drinks are made with strong mixes that I didn’t like. Even the extra charge coconut drink was not fresh. Bartenders are so great though and will adjust the drinks if you ask. They are just not provided the ingredients I prefer for a beach drink (like fruit juice)
- You need a reservation to eat. No room at any restaurants for our stay, we ate late to get in (9PM). Guests seem to make reservations and then don’t show up, so you’re turned away when there are many empty tables.
- Whatever rules there might be aren’t well posted so we often felt like we were accidentally breaking them.
- Water is difficult to find, I have a sensitive stomach and didn’t want to drink the tap so I was often asking waiters or bartenders to fill my water bottle. There were glass water bottles in the rooms but only 8 in ours and they were never refilled.
- I was one of the youngest people there (26) which occasionally made me uncomfortable (not the resort’s fault - just the other guests).
The bottom line: I am overall definitely not upset about the experience! I had a wonderful time with my loved ones, swimming in the ocean daily and spending time together in such a beautiful place.”
— L Zebell
“Amazing Resort, everyone was so pleasant and ready to help you to make sure you had a great time. The receptionist,bartenders, bell boys, waiterswere all so great!. And the place was just so beautiful, walking at night and hearing the ocean waves while stargazing was my favorite part of this trip.”
— The Review Guy
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