Courtyard Long Island City/New York Manhattan View
29-15 Queens Plaza North, In Long Island City (Queens), New York, NY 11101, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
160
Pets
Yes
23
Mai
Courtyard Long Island City/New York Manhattan View, New York
Courtyard Long Island City/New York Manhattan View
Egal, ob Sie geschäftlich oder zum Vergnügen reisen – buchen Sie einen Aufenthalt in unserem völlig neuen Courtyard Hotel mit kostenlosem WLAN, hauseigenen Speisemöglichkeiten und geräumigen Gästezimmern mit einem Kingsize- oder zwei Queensize-Betten. Zu den weiteren Annehmlichkeiten zählen ein Fitnesscenter und hauseigene Veranstaltungsräume.
Price & Availability
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Overall
Excellent
4.3
514 reviews
5
129
4
94
3
35
2
11
1
7
Customers Review
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.1
Amenities 4
Condition 4.5
Recomendation 85%
“Stay ANYWHERE BUT HERE!! Rooms are Tiny, Dark, Dingy, Dirty and AC does not get cool. We reserved a standard king room on Nov. 3rd &4th. After much complaining and 4 visits by engineers and Supervisors to the room during the night for TV NOT WORKING that they could not fix, at 11pm the overnight Mgr Doug finally offered to change our room to a room that we did not request or want and specifically told us that if we took it, the first night would be at NO CHARGE and that he would make a record of it for management to see. Upon checkout, there was no record in their computer. General manager Abner Withers was non-existent and completely uncaring about his hotel property. It then took numerous calls and messages to reach Operations Manager Lucy Cox Atuana, who was then extremely rude, belligerent, and nasty and extremely un-professional on the phone, decided to hang up on me rather than try to resolve the issue. Upon returning home 2 weeks later, my credit card was not only charged for BOTH nights, but they CHARGED ME for a THIRD NIGHT that we weren't even there for!! I had to dispute everything through my Credit Card and spend even more time making calls to them to get the card changed to prevent this and any further fraudulent charges. I travel all over the country but wouldn't ever stay here again even if it was FREE!!”
— Jeff Bass
“The windows cannot be 100% closed, so we always hear the train /subway noise every day. We tried to chat with the manager, but they said there was no additional room for change. In addition, I lose the Slim Flip Flops after the room service. I cannot believe we will lose our things after the room service. We also tried to chat with the manager, but they still said they didn't know why. It is a very, very bad experience.”
— Jason Chou
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