“Rooms were clean but very small and in an extreme need of an update. As is the entire hotel. Carpets are old and torn. Not Fridge or Micro. The only chair was for the desk. The bathroom is small and no counter space to do hair or make up. Not even a towel hook on the bathroom door to hang towels. Room was musty smelling and overall if we were not forced to stay here for the event we were attending, I would have left and gone elsewhere. One bartender to serve drinks and food for a completely booked hotel (136 hockey players and their families plus two weddings) Bartender was over worked and under friendly. A simple task of asking a housekeeper for two clean towels was met with a no and we were told to go to the front desk. The front desk said they would send them down. Waited over an hour and finally just went and found another housekeeper on a different floor who was willing to give up two towels. Called front desk to express my disappointment and was met with someone just coming on duty. No desire to find out the miscommunication so that it doesn’t happen again. Parking is also poorly planned. Only two entrances. One of which is no where near any parking so the walk is sufficient. Especially when it’s raining as it did today. The other only holds about 3 dozen cars. All in all, if you can, I recommend you stay somewhere else.”

“The rooms at this hotel are extremely dated for a Hilton property. Our room had 2 double beds. Double beds aren’t very comfortable to share with another person. I’m surprised they even exist anymore in a hotel setting. Beds and pillows were too soft for my liking. No fridge in the room. When I went down to the front office to ask if I had overlooked the refrigerator in our room, the front desk staff was very quick and curt to tell me no. We left to go get waters for our stay. When we arrived back and I asked the front desk staff if there was a fridge I could borrow or rent. They said they would check. Why not offer that as a solution earlier?? One was quickly delivered to the room which was a nice surprise. The AC worked beautifully. We were staying there for an event. The hotel was centrally located for what we were doing. It was also near a few preserves where I was able to explore in the mornings.”