Krystal Urban Hotels Cancun Centro
Avenida Sayil, SM 4A L-C7 Malecon Cancun, Near Plaza Las Americas, Cancun, 77500, Mexico
Rating
3.9
Price Level
$
Chambre(s)
246
Pets
Non
de DZD 87,060.02
Destination: Cancun
25
mai
Transport From Columbus, John Glenn Columbus International Airport (CMH) to Cancun, Cancun International Airport (CUN)
United Airlines
5:00 pm - Columbus, John Glenn Columbus International Airport (CMH)
10:07 pm - Cancun, Cancun International Airport (CUN)
TIME
6h 7m
Voyageurs
2 Adultes
0 bags
6h 7m
1 Stop
Flight Information
25
mai
Krystal Urban Hotels Cancun Centro, Cancun
Prix et disponibilité
Select your room
Standard King Room ·
Chambre seulement · King
Special discount -135.55 - Prix du forfait
Non Refundable
Standard King Room ·
lit et petit-déjeuner · King
Special discount -179.28 - Prix du forfait
Non Refundable
Standard Double Room ·
Chambre seulement · Double
Non Refundable
Standard Double Room ·
lit et petit-déjeuner · Double
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
723 reviews
5
523
4
327
3
186
2
79
1
93
Customers Review
Value 4.5
Localisation 3.9
Cleanliness 4.2
Comfort 4
Neighborhood 4.1
Amenities 4.1
Condition 3.9
Recomendation 76.5%
“So we stayed at this hotel from a family recommendation. It was a good price and reviews were decent. It was a family trip and it was a group of 13. So the only negative was the reception. When we arrived there was a couple checking in and about 5 or 6 young ladies behind the reception desk. I don’t know maybe they were all training? Well it took us about 20minutes to finally come to the desk to check in. Once we were finally at the desk, it took a little over an hour to check in. The price they charged us was not the price given but what could we do we were already there. I had been in contact with the hotel the week prior since we were a big group, I just wanted everything to go smoothly. They had told me we would be able to get out rooms on the same floor. We did but after some discussion with the receptionists. At checkout they wanted to charge us 500 more pesos because apparently they had made a mistake when checking us in. I was not about to pay and discussed this with the receptionist. So that reception was the only negative thing. Positive thing were the greeters, Gustavo and Gerardo, they were very friendly and always willing to help us. Also, our waiters were awesome, Ruben and Rodolfo. They were always at our service and made our stay great. Those 4 gentleman were wonderful and we appreciate them! The breakfast was good to, try the cochinita when they have it!”
— Cynthia Aguilar
“El hotel no es viejo pero tiene varios temas que causan incomodidad al huésped. ASUSTAN, el elevador se vuelve loco, los taxis que están fuera son sumamente agresivos y se aprovechan de la gente. Y si como lo dije asustan, tocan la puerta y no hay nadie afuera, se abren las llaves de la regadera y del lavabo solas incluso hay un video de eso en youtu.be , las maletas se caen o salen volando por si solas, la puerta se siente como si alguien desde el interior la empujara, el tanque del baño se presiona solo. Pensé que era mala suerte pero que pase en 3 habitaciones (íbamos en grupo) y que otros huéspedes nos confirmen que también les pasa es mucho! incluso el personal lo confirma! Primero agradecer a mantenimiento quien nos apoyo en conjunto con recepción para cambiar de habitación por que nos habían puesto en pisos distintos y pasaban de mayor manera los incidentes mencionados. Ahora los taxistas o más bien organización mafiosa de afuera del hotel son agresivos, groseros y cuando los necesitas nunca están disponibles, pero si están para amenazar a un taxista previamente contratado o reservado, esta pésimo que estén ahí afuera causan inseguridad y cobran extremadamente caro, recomiendo caminar al semáforo que está en plaza las Américas y tomar un taxi normal. LA VERDAD NO PIENSO VOLVER JAMÁS y la situación es muy extensa como para describirla pero lo más básico es esto que comento Para el personal de mantenimiento y recepción gracias por hacer lo que estuvo en sus manos.”
— Ana AlvarezG
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